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For Companies At a Glance
- Tasks: Build laptops, set up user accounts, and provide IT support.
- Company: Join a supportive team in a dynamic IT environment.
- Benefits: Gain hands-on experience and clear career progression.
- Other info: Ideal for those eager to learn and grow in tech.
- Why this job: Kickstart your IT career with real-world skills and support.
- Qualifications: Some IT support experience and basic Microsoft 365 knowledge.
The predicted salary is between 25000 - 32000 £ per year.
We’re looking for a Junior IT Provisioning Engineer. This is a hands-on role focused on user setup, laptop builds, and day-to-day IT support. You’ll be helping keep things running smoothly by handling tickets, supporting users, and assisting with basic Microsoft 365 administration. Ideal for someone early in their IT career who is switched on, reliable, and keen to learn.
What You’ll Be Doing
- Building and configuring laptops for new starters
- Setting up user accounts in Microsoft 365
- Supporting joiners, movers, and leavers (JML processes)
- Handling incoming tickets and triaging issues
- Answering support calls and assisting end users
- Carrying out basic admin tasks across Microsoft 365
- Supporting 1st / 2nd line issues where needed
- Keeping systems and documentation up to date
What We’re Looking For
- Some experience in IT support, service desk, or similar
- Basic knowledge of:
- Microsoft 365
- Windows environments
- User account setup / administration
Nice to Have (Not Essential)
- Exposure to Microsoft Intune or device provisioning
- Understanding of Active Directory
Why Apply?
- Great entry point into IT provisioning and cloud support
- Opportunity to gain hands-on experience quickly
- Supportive team environment
- Clear pathway into 2nd line / cloud roles
IT Provsioning engineer employer: Altered Resourcing
Contact Detail:
Altered Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Provsioning engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the IT field, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your IT abilities. This not only boosts your CV but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for IT roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Provsioning engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in IT support or service desk roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your knowledge of Microsoft 365 and user account setup!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Junior IT Provisioning Engineer role and how your background makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see that you can explain things simply and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Altered Resourcing
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft 365 and Windows environments. Be ready to discuss how you've used these tools in the past, even if it's just in a personal or academic setting. Showing that you understand the basics will impress the interviewers.
✨Demonstrate Your Problem-Solving Skills
Prepare to share examples of how you've handled IT support issues before. Think of specific situations where you triaged problems or helped users with tech challenges. This will show that you're not just switched on but also proactive in finding solutions.
✨Communicate Clearly
Good communication is key in this role. Practice explaining technical concepts in simple terms, as you'll need to assist end users who may not be tech-savvy. During the interview, make sure to listen carefully and respond thoughtfully to questions.
✨Show Your Willingness to Learn
Since this is an entry-level position, emphasise your eagerness to learn and grow in the IT field. Mention any relevant courses, certifications, or self-study you've done. This attitude will resonate well with the interviewers looking for someone dependable and keen to develop.