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For Companies At a Glance
- Tasks: Drive sales growth and build strong customer relationships in the semiconductor industry.
- Company: Join a global leader in technical services with over 140 years of experience.
- Benefits: Enjoy competitive salary, flexible working, and 33 days holiday plus more!
- Why this job: Make an impact in a dynamic field while developing your sales management skills.
- Qualifications: Proven sales experience in technical services and excellent communication skills.
- Other info: Be part of a supportive team with great career progression opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company Background
ALTER TECHNOLOGY TÜV NORD UK Ltd is part of world leading technical services provider, TUV NORD GROUP. TUV NORD GROUP employs over 10,000 staff in 150 companies and more than 70 countries worldwide, with revenues in excess of 1.1B€. The company has been active in the market for more than 140 years. ALTER TECHNOLOGY TÜV NORD UK Ltd is a subsidiary of Alter Technology TUV NORD and is part of TUV NORD’s Digital and Semiconductor Business Unit and provides sub-contract semiconductor packaging and assembly services for a wide range of semiconductor and photonics devices.
Job brief
We are looking for a customer focused individual to meet our revenue and EBIT growth objectives. The ideal candidate will have experience of selling high value services in a technical field.
Responsibilities
- Own and hit/exceed annual sales targets.
- Build and maintain strong, long-lasting customer relationships, understand their business needs and objectives and align with Alter UK capabilities.
- Line management of inside sales staff, with the ability to train and recruit if required.
- Understand and communicate market and customer trends, forecasts and roadmaps.
- Cross-sell and up-sell Alter UK and Alter Group services within existing accounts.
- Be the focal point of customer engagement, managing accounts over the full lifetime.
Duties
- Focal point for customer enquiries, handling the full sales process from RFQ to revenue, including: coordinate technical review, prepare quotations, negotiation, land orders and track through to fulfilment and revenue.
- Effectively communicate Alters’ value proposition through sales calls, proposals and presentations.
- Regular “health checks” on customer accounts including forecasts and business reviews.
- Represent the voice of the customer to internal departments and management.
- Profitably analysis and adjustments of customer orders and accounts.
- Plan, manage and conduct customer calls and visits onsite and at customer locations.
- Manage customer onboarding and agreements such as NDAs and service agreements.
- Management and regular follow-up of dormant and previous customers, including dissemination of Alter’s roadmap and new services.
- Maintain and manage Sales processes and documentation as needed.
- Preparation of monthly reports and presentation to management.
- Support of Business Development and marketing activities as required.
Requirements
- Proven sales management experience, exceeding targets in sales of technical services.
- Ability to communicate, present to, and influence all levels of organisations.
- Proven ability to drive the sales process from plan to close.
- Ability to learn, understand and articulate technical information related to our services and the customer’s products and market.
- Knowledge of Microelectronics or Photonics an advantage.
- Ability to manage multiple customers with specific business needs and a variety of technical requirements concurrently.
- Highly responsive and organised.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills.
- Fluent with Microsoft office tools, Outlook, Word, PowerPoint, Excel, Teams. Prior experience of CRM, ERP systems and Power BI an advantage.
- Ability to travel on occasion throughout the UK and Europe.
Company Benefits
- Life Assurance
- Private Medical Insurance
- Matched Pension Scheme: Up to 6% matched contributions
- Tech Scheme
- Electric Vehicle Scheme
- Cycle to Work Scheme
- Recruitment Reward Scheme
- Competitive Salary: With annual reviews
- 33 Days Holiday Per Year: Increases with service up to 36 days
- Company Sick Pay
- Enhanced Maternity/Paternity Leave
- Flexible Working Options & Flexi Time
- Monthly Pizza Day – On Us!
- Free Tea & Coffee
- Free Onsite Parking
- Access to Reward Gateway
Location
Office based in Livingston, Scotland. Flexible working options available, around business needs – would be discussed at interview.
Applications with CV and cover letter to: Matt.Booker@uk.altertechnology.com
Inside Sales Manager - Semiconductor in Livingston employer: ALTER TECHNOLOGY TUV NORD UK LTD
Contact Detail:
ALTER TECHNOLOGY TUV NORD UK LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Manager - Semiconductor in Livingston
✨Tip Number 1
Get to know the company inside out! Research Alter Technology and their services, especially in the semiconductor field. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common sales scenarios. Think about how you'd handle customer objections or upselling services. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company!
We think you need these skills to ace Inside Sales Manager - Semiconductor in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Manager role. Highlight your experience in selling technical services and managing sales teams, as these are key aspects of the job. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Share specific examples of how you've exceeded sales targets and built strong customer relationships in the past.
Showcase Your Technical Knowledge: Since we're in the semiconductor field, it's important to demonstrate your understanding of microelectronics or photonics. We love candidates who can articulate technical information clearly, so don't hold back on showcasing your knowledge!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at ALTER TECHNOLOGY TUV NORD UK LTD
✨Know Your Stuff
Make sure you understand the semiconductor and photonics market inside out. Brush up on technical terms and services offered by Alter Technology. This will help you articulate how your experience aligns with their needs during the interview.
✨Showcase Your Sales Success
Prepare specific examples of how you've exceeded sales targets in the past. Use metrics to demonstrate your achievements, like percentage increases in revenue or successful account management strategies. This will show them you can deliver results.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current challenges and express genuine interest in their business objectives. This will highlight your customer-focused approach.
✨Be Ready for Role Play
Expect to engage in role-playing scenarios where you might have to handle a customer enquiry or negotiate a deal. Practise these situations beforehand so you can demonstrate your communication and negotiation skills effectively.
