At a Glance
- Tasks: Lead Salesforce optimisation and enhance CRM strategies for impactful decision-making.
- Company: Join Alter Domus, a leader in alternative investment solutions with a diverse team.
- Benefits: Flexible work, generous holidays, professional development, and support for accreditations.
- Other info: Inclusive culture that values diversity and empowers every voice.
- Why this job: Make a real impact by driving innovation and efficiency in a dynamic environment.
- Qualifications: 6+ years Salesforce experience, strong integration skills, and excellent communication.
The predicted salary is between 60000 - 80000 £ per year.
As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
We are seeking an experienced Senior Salesforce Administrator to lead the optimization and strategic enhancement of our Salesforce CRM platform. You will play a critical role in designing integrations, automating workflows, and enabling data-driven decision-making across sales, marketing, and operations teams. This position requires both technical expertise and strong stakeholder management skills to drive platform adoption and business impact.
Your responsibilities
- Salesforce Administration & Integration
- Lead the setup, administration, and ongoing optimization of the Salesforce CRM platform
- Develop and implement end-to-end system integrations between Salesforce and third-party applications
- Collaborate with IT and operations teams to maintain seamless data flow and system connectivity
- Build and maintain custom objects, validation rules, workflows, Flows, and approval processes
- Ensure platform stability, security, and alignment with business requirements
- Manage system configuration changes and maintain documentation standards
- Workflow & Automation
- Design and optimize workflow automations and approval processes to support sales and marketing efficiency
- Manage assignment rules, email alerts, and process automation to streamline business operations
- Leverage automation tools including Flows, Process Builder, and Assignment Rules to reduce manual effort
- Continuously evaluate system performance and recommend improvements to enhance productivity
- Identify opportunities for automation and implement solutions that drive operational excellence
- Reporting & Analytics
- Build and maintain custom dashboards and reports to track key business metrics (pipeline, conversion, engagement, etc.)
- Transition static reporting (Excel-based) into dynamic Salesforce dashboards
- Partner with stakeholders across teams to ensure data-driven decision-making
- Create executive-level reporting and insights for leadership visibility
- Implement analytics best practices and ensure data accuracy across reports
- User Management & Training
- Manage user access, roles, and permission sets in alignment with data security policies
- Deliver training sessions and create user guides to enhance adoption and promote best practices
- Provide ongoing user support and troubleshooting for platform-related issues
- Champion Salesforce best practices and drive continuous improvement in user engagement
- Act as the primary point of contact for Salesforce-related questions and requests
- Data Management & Governance
- Oversee data import/export, deduplication, and data quality initiatives
- Implement and maintain data governance frameworks to ensure data integrity
- Establish data standards and policies across the Salesforce environment
- Monitor data quality metrics and implement corrective actions as needed
Your profile
Required Qualifications
- 6+ years of Salesforce administration experience, including system integration and automation workflows
- Hands-on experience with Salesforce Sales Cloud and familiarity with Marketing Cloud
- Strong understanding of Salesforce Objects (Leads, Accounts, Opportunities, Campaigns, Cases, etc.)
- Skilled in data import/export, deduplication, and data governance frameworks
- Extensive experience with automation tools including Flows, Process Builder, and Assignment Rules
- Proven ability to build custom objects, validation rules, workflows, and approval processes
- Experience developing and maintaining system integrations with third-party applications
- Strong reporting and dashboard creation skills with focus on business metrics
- Excellent communication and stakeholder management skills
- Strong documentation skills and attention to detail
- Ability to balance strategic system design with day-to-day operational management
- Problem-solving mindset with ability to work independently and collaboratively
Preferred Qualifications
- Salesforce Certified Administrator (required or strongly preferred)
- Salesforce Certified Advanced Administrator
- Familiarity with SQL and API-based integrations
- Experience with middleware/integration platforms (MuleSoft, Zapier, etc.)
- Knowledge of Agile/Scrum methodologies
- Experience with Salesforce CPQ, Service Cloud
- Understanding of GDPR, data privacy, and security compliance
WHAT WE OFFER:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include:
- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, plus an additional day off for your birthday!
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location
Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
Senior Salesforce Administrator employer: Alter Domus
At Alter Domus, we pride ourselves on being a world-leading provider of integrated solutions for the alternative investment industry, offering a dynamic work culture that fosters open communication and merit-based progression. As a Senior Salesforce Administrator, you will benefit from our commitment to professional development through the Alter Domus Academy, flexible working arrangements, and a supportive environment that values diversity and inclusion. Join us in a role where your expertise will drive impactful change while enjoying generous holidays, continuous mentoring, and the opportunity to invest in our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Salesforce Administrator role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce knowledge and integration skills. Think about real-life examples where you've optimised workflows or improved data management. Show them you’re not just a tech whiz, but also a problem-solver!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being able to communicate effectively with stakeholders is key. Practice explaining complex concepts in simple terms, so you can demonstrate your ability to bridge the gap between tech and business.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Alter Domus. Make sure to tailor your application to highlight how your experience aligns with their needs!
We think you need these skills to ace Senior Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Salesforce Administrator role. Highlight your relevant experience with Salesforce, especially in administration and automation workflows. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific projects or achievements that showcase your expertise.
Showcase Your Technical Skills:Since this role requires strong technical expertise, be sure to highlight your hands-on experience with Salesforce tools like Flows and Process Builder. We love seeing examples of how you've used these tools to drive efficiency and improve processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Alter Domus
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around the Sales Cloud and automation tools like Flows and Process Builder. Be ready to discuss specific examples of how you've optimised Salesforce in previous roles, as this will show your hands-on experience.
✨Showcase Your Stakeholder Management Skills
Since this role involves a lot of collaboration, prepare to share instances where you've successfully managed stakeholder expectations. Think about how you communicated complex technical information to non-technical teams and how you ensured everyone was on the same page.
✨Prepare for Technical Questions
Expect some technical questions related to system integrations and data governance. Brush up on your knowledge of API-based integrations and be ready to explain how you've implemented data quality initiatives in the past. This will demonstrate your problem-solving mindset.
✨Bring Your Training A-Game
As user training is a key part of the role, think about how you've delivered training sessions before. Prepare to discuss your approach to creating user guides and how you’ve promoted best practices among users. This will highlight your commitment to driving platform adoption.
