Product Owner - Investor Lifecycle Management in City of Westminster

Alter Domus (AD) is seeking a skilled and experienced Product Owner to oversee and support the implementation of our new digital investor solution. This role involves working with integrated third‑party solutions, including Fenergo (AML KYC platform), Subscribe (digital subscriptions), and the Fenergo Investor Portal (digital portal for AML KYC outreach and verification). The Product Owner will play a critical role in managing key workstreams, driving change management, and collaborating with global stakeholders to ensure successful implementation and adoption.

Key Responsibilities and Qualifications

• Lead and support the implementation of AD's new investor digital subscription solution
• Balance input from cross‑functional teams to manage scope and deliverables within the Alter Domus Intelligence investor squad
• Own the JIRA backlog to support successful execution of the squad strategy, closely supporting the developers and program management to ensure quality delivery
• Facilitate training and user onboarding as necessary to drive solution success
• Work with business users, clients, and stakeholders to gather, analyze, and prioritize business requirements. Translate these requirements into user stories and epics that align with AD's strategic goals
• Prepare detailed user stories and acceptance criteria for development teams
• Collaborate with developers to ensure clarity and alignment on user requirements, ensuring delivered functionality meets business expectations
• Support the integration and ongoing management of Fenergo, Subscribe and the Fenergo Investor Portal. Ensure seamless data flow and interoperability between AD's systems and third‑party platforms.
• Contribute to PI planning sessions and ongoing solution evolution discussions
• 5+ years of experience in product management within the financial services industry or deep subject matter expertise and at least exposure to agile development lifecycle
• Familiarity with KYC/AML platforms (e.g., Fenergo) and investor lifecycle management
• Product/business experience working with APIs and third‑party integrations is a plus
• Demonstrated ability to manage global stakeholders, including clients and cross‑functional teams, with a strong focus on change management and communication.
• Strong analytical skills with experience in translating business requirements into functional specifications and user stories
• Ability to prioritize competing demands to maximize value and manage requirements effectively
• Excellent written and verbal communication skills, including the ability to convey complex information clearly to both technical and non‑technical stakeholders

Benefits

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)