At a Glance
- Tasks: Lead quality assurance efforts and ensure project compliance with ALTEN's standards.
- Company: Join ALTEN, a global leader in engineering and technology consultancy.
- Benefits: Competitive salary, career growth, and opportunities to work on diverse projects.
- Other info: Dynamic team environment with a focus on innovation and sustainability.
- Why this job: Make a real impact in various sectors while shaping the future of technology.
- Qualifications: 4+ years in quality management or operational roles; fluent in English.
The predicted salary is between 50000 - 65000 £ per year.
ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today.
The Quality Assurance Manager (QAM) is responsible for ensuring that result-committed projects comply with the requirements of the ALTEN Delivery Framework (ADF) and meet client expectations. This role includes managing quality KPIs, continuous improvement, preparing for and monitoring external audits, and managing client relationships on quality-related matters.
- Anticipate contract renewals or calls for tender to actively contribute to project acquisition.
- Participate (if needed) in drafting the Quality Assurance Plan (QAP) and ensure its alignment with the ADF.
- Attend internal project kick-off meetings.
Project Management Phase:
- Ensure project compliance with our delivery framework practices by conducting regular follow-ups to provide an objective assessment.
- Train, support, and coach Cluster Leaders (CL), Project Managers (PM), Project Directors (PD), and Technical Directors (TD) on requirements and maturity levels.
- Ensure client quality requirements are understood, documented, and integrated into project plans. Address client complaints by utilizing root cause analysis methodologies, further define and monitor corrective actions whilst communicating them effectively to the client.
- Act as the primary liaison between client quality representatives and internal ALTEN teams for all quality-related issues.
- Participate in meetings with client and ALTEN representatives (PRM/CRM) and actively contribute with presentations.
- Organize quality reviews with client representatives (if applicable) and provide reporting on performance and ongoing actions according to their requirements.
KPIs and Performance:
- Quality Dashboards: Have a global vision of KPIs (RFT, OTD, customer satisfaction), analyse quality performance, and prepare regular reports for stakeholders.
- Ensure the reliability of data displayed in dashboards by verifying consistency and correcting discrepancies if necessary.
- Monitor the performance of the quality service through indicators to identify areas for improvement, prioritise actions, and organise the team.
Gap Analysis:
- Communicate with the RAQP Direction and Technical Direction on project quality control and escalate alerts if necessary.
- Identify trends and propose action plans to improve performance.
- Proactively propose adaptations to processes, methods, tools, and indicators used for project monitoring.
Project Management:
- Ensure that internal/external non-compliances or recurring issues within the scope are tracked: conduct root cause analyses (RCA), document them, and monitor associated actions.
At least 4 years of experience, ideally in either result-committed projects in a service context, in operational management roles (project or sub-project) or in quality management positions. Problem analysis/resolution. Knowledge on SM (Safety Management), Office 365, JIRA. Fluent English (Minimum B2 level).
QA Electrical Lead employer: ALTEN
ALTEN is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront of our engineering and technology consultancy services. With a strong commitment to employee growth, we offer extensive training and development opportunities, ensuring that our team members can thrive in their careers while contributing to meaningful projects across diverse sectors. Located in a vibrant environment, ALTEN provides a unique chance to be part of a global network of passionate professionals dedicated to building tomorrow's world today.
StudySmarter Expert Advice🤫
We think this is how you could land QA Electrical Lead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that QA Electrical Lead role.
✨Tip Number 2
Prepare for interviews by researching ALTEN and its projects. Understand their delivery framework and quality assurance processes. This will help you show off your knowledge and how you can contribute to their mission of building tomorrow’s world today.
✨Tip Number 3
Practice your presentation skills! As a QA Electrical Lead, you'll need to communicate effectively with clients and internal teams. Run through potential scenarios and questions with a friend or mentor to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the ALTEN team and contributing to their exciting projects.
We think you need these skills to ace QA Electrical Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the QA Electrical Lead role. Highlight relevant experience and skills that match the job description, especially in quality management and project compliance. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background aligns with ALTEN's values. Don’t forget to mention any specific projects or achievements that demonstrate your expertise.
Showcase Your Problem-Solving Skills:In your application, be sure to highlight your problem analysis and resolution skills. Share examples of how you've tackled challenges in previous roles, particularly in quality management or project settings. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at ALTEN
✨Know Your Quality Assurance Basics
Make sure you brush up on the fundamentals of quality assurance and the specific methodologies mentioned in the job description. Be ready to discuss how you've applied these in past roles, especially in relation to managing KPIs and conducting root cause analyses.
✨Familiarise Yourself with ALTEN's Delivery Framework
Understanding the ALTEN Delivery Framework (ADF) is crucial. Research how it operates and think about how your experience aligns with their practices. This will show that you're not just interested in the role but also in how you can contribute to their specific processes.
✨Prepare for Client Interaction Scenarios
Since you'll be acting as a liaison between clients and internal teams, prepare for questions about client relationship management. Think of examples where you've successfully handled client complaints or improved client satisfaction through effective communication.
✨Showcase Your Analytical Skills
Be ready to discuss how you've used data to drive improvements in quality performance. Prepare to talk about specific KPIs you've monitored in the past and how you've used that information to propose actionable changes. This will demonstrate your analytical mindset and proactive approach.
