At a Glance
- Tasks: Lead quality assurance efforts in aerospace defence projects and ensure compliance with industry standards.
- Company: Join ALTEN, a global leader in engineering and technology consultancy.
- Benefits: Flexible location, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities and a collaborative team environment.
- Why this job: Make a real impact in aerospace defence while working with passionate engineers.
- Qualifications: 4+ years in project management or quality assurance, with knowledge of ISO standards.
The predicted salary is between 45000 - 60000 £ per year.
This role could be located anywhere between Bristol, London or Derby but 2 days/week in Derby are mandatory.
Who we are: ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow's world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.
Role Overview: The Quality Assurance Manager (QAM) ensures that projects meet ALTEN Delivery Framework (ADF) standards and client expectations. The role focuses on quality compliance, client relations, KPI management, continuous improvement, and audit preparation.
Key Responsibilities:
- ADF Compliance: Support project acquisition by contributing to the Quality Assurance Plan (QAP) and attending kick-off meetings. Ensure projects comply with ADF by conducting regular assessments, training teams, and addressing deviations.
- Client Relations: Ensure client quality requirements are documented and integrated into project plans. Address client complaints using root cause analysis (RCA) and implement corrective actions. Act as the primary contact for quality-related issues between clients and ALTEN teams.
- KPIs and Performance: Update and analyze quality dashboards (RFT, OTD, customer satisfaction). Monitor performance, identify improvement areas, and prepare reports for stakeholders.
- Continuous Improvement: Propose improvements to processes, methods, and tools. Use structured methods (8D, 5M, FMEA, 5S, Six Sigma) to analyze problems and document best practices. Lead corrective and preventive action plans.
- External Audits: Coordinate preparation for client and certification audits (ISO 9001, EN 9100). Support teams during audits and ensure follow-up on corrective actions.
- Additional Responsibilities: Lead a network to share best practices and harmonize ADF standards. Allocate workload, facilitate team meetings, and report to the Head of Quality Assurance.
Required Skills:
- Technical Skills: Knowledge of ISO 9001, EN 9100, ISO 27001, ISO 19443, ISO 61513. Experience with SM, Office 365, SharePoint, JIRA. Fluent English (B2 level minimum). 4+ years of experience in project management, operational roles, or quality assurance. Past experience in Aerospace Defense environment is a plus.
- Soft Skills: Assertiveness: Enforce quality standards without hierarchical authority. Critical Thinking: Identify inconsistencies in data and reports. Leadership: Align stakeholders around quality goals. Resilience: Manage ambiguity and propose practical solutions. Communication: Adapt communication style for evaluations, audits, and coaching. Proactivity: Anticipate risks and act before issues escalate.
Quality Assurance Manager – Team Leader (Aerospace Defense) in England employer: ALTEN
ALTEN is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a strong commitment to employee development, we offer numerous growth opportunities through training and mentorship, particularly in the aerospace defense sector. Our flexible working arrangements, including mandatory in-office days in Derby, ensure a balanced work-life experience while contributing to meaningful projects that shape the future of technology and engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager – Team Leader (Aerospace Defense) in England
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace defence sector on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching ALTEN's projects and values. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission of building tomorrow's world today.
✨Tip Number 3
Practice your answers to common quality assurance questions. We want to see your critical thinking and problem-solving skills shine, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Quality Assurance Manager – Team Leader (Aerospace Defense) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience in quality compliance and project management, especially in the Aerospace Defense sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to ALTEN's mission. Don’t forget to mention your familiarity with ISO standards and any relevant tools you've used.
Showcase Your Soft Skills:We value soft skills just as much as technical ones! In your application, give examples of how you've demonstrated leadership, critical thinking, and resilience in past roles. This will help us see how you can fit into our team culture.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ALTEN
✨Know Your Standards
Familiarise yourself with ISO 9001, EN 9100, and other relevant standards before the interview. Being able to discuss these frameworks confidently will show that you understand the quality assurance landscape in the aerospace defence sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past, especially in quality assurance roles. Highlight your assertiveness and ability to align stakeholders around quality goals, as this is crucial for the Quality Assurance Manager position.
✨Be Ready for Scenario Questions
Expect questions that assess your critical thinking and problem-solving skills. Prepare to discuss how you would handle client complaints or implement corrective actions using structured methods like 8D or Six Sigma.
✨Demonstrate Proactivity
Think of instances where you anticipated risks and took action before issues escalated. This will illustrate your proactive approach, which is essential for managing quality compliance and continuous improvement in this role.
