Front of House Assistant (Part Time, Fixed Term) in Manchester

ALTEN, an engineering and technology consultancy, is a leading Engineering and IT consultancy operating across 30 countries. We support our customers' development strategies as well as their technological and sustainability transformation.

To provide front-of-house and office support by managing reception operations, maintaining secure access and visitor tracking procedures, and supporting the smooth day-to-day running of the office environment.

Working hours: Monday to Thursday 08:30am – 3pm. FTC - 12 months. Occasionally, additional hours after 3:00pm and occasional Friday cover may be required to meet business needs, therefore flexibility is essential.

• Welcome visitors, clients, employees, and contractors in a professional and friendly manner.
• Manage access to the third-floor office by monitoring and answering the door.
• Act as the main point of contact for office-related queries and provide day-to-day support to staff and stakeholders.
• Liaise with contractors and suppliers, including cleaners, maintenance teams, building management, and service providers.
• Maintain a clean, tidy, and professional reception and office environment.
• Ensure noticeboards and office documentation are organised and up to date.
• Monitor and replenish office supplies, stationery, kitchen items, and other consumables.
• Support general office housekeeping, including maintaining communal areas, cupboards, storage spaces, and ensuring clear desk policies are followed.
• Identify and suggest improvements to enhance the office environment and workplace experience.
• Maintain and refill the coffee machine and ensure the communal kitchen remains clean, stocked, and well presented.
• Manage visitor procedures, including visitor logs, badge and lanyard control, and notifying hosts of arrivals in line with company processes.
• Provide general administrative support, including scanning, printing, updating trackers, and maintaining data logs.
• Follow company and Health & Safety policies, including carrying out daily visual office checks, and ensuring required H&S information is displayed.
• Report incidents and facilities-related issues to the Facilities Manager and through the internal ticketing system.
• Manage deliveries, collections, catering orders, and dispatch requests.
• Coordinate IT parcel collections and deliveries, including maintaining delivery records and dispatching items to the IT department.
• Manage office fruit basket collections and arrange the return of empty baskets to suppliers.

Proficient in Microsoft 365 (Word, Excel, Outlook, Teams) and competent in data entry with strong attention to accuracy and detail.

Be part of exciting project work that is making a difference in society. Competitive basic salary accompanied by an attractive bonus based on your performance. Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance. Pension scheme with company contributions up to 6%. Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month.