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- Tasks: As a Field Service Engineer, you'll perform repairs and maintenance on forklifts and machinery.
- Company: Join Altegra Integrated Solutions, a top UK provider of material handling equipment services.
- Benefits: Enjoy up to 27 days holiday, health care cash plans, and discounts on shopping and gym memberships.
- Why this job: This role offers hands-on experience, career growth, and a chance to work with cutting-edge technology.
- Qualifications: You need mechanical, electrical, and hydraulic knowledge, plus a full driving licence and good IT skills.
- Other info: Ongoing training and a supportive team environment await you!
The predicted salary is between 30000 - 42000 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.
About the Role
The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers and Altegra owned equipment working primarily on a large distribution site. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
Responsibilities
- Perform repairs and maintenance using correct tools and equipment, following approved techniques.
- Ability to use standard computer applications, internet, and manufacturers service portals.
- Operate and test vehicles and equipment used for diagnostic purposes.
- Familiar with manufacturers products.
- Perform diagnostics and repairs on forklift trucks and other machinery in site based and field environments.
- Complete all reports and administration required in a timely manner and to a high quality.
- Follow all safety rules and regulations.
- Complete all training programmes to further develop skills and knowledge in a timely manner.
- Maintain a clean work environment, ensuring correct use of tools and vehicles at all times.
Candidate Requirements
- Preferred experience performing service repairs in the forklift industry.
- Proficient knowledge of mechanical, electrical, and hydraulic systems.
- Previous experience of working in an engineering capacity.
- Previous electrical experience desirable.
- Full Driving Licence.
- Good IT Skills.
- Excellent Customer Service skills.
- Ability to work well on own initiative.
- Ability to work extended hours and weekends if required.
- Self Motivated.
- Ability to work well with others on large customer sites.
What we offer:
- Up to 27 days holiday (plus bank holidays) depending on length of service.
- 2 x basic salary death in service payment, payable to your nominated recipient.
- Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc.
- Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
- Employee Assistance Programme.
- Ongoing training and Career Opportunities.
- Cycle to work scheme.
- Refer a friend bonus £500 per person (terms apply).
- Long Service Awards on 10, 20 and 30 years.
- Life Event Day - Getting Married, Moving Home, Graduating.
Field Service Engineer - Doncaster and Surrounding Area in Doncaster employer: Altegra
Contact Detail:
Altegra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Doncaster and Surrounding Area in Doncaster
✨Tip Number 1
Familiarise yourself with the specific equipment and machinery that Altegra Integrated Solutions services. Understanding the common issues and repair techniques for forklift trucks and other machinery will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Altegra Integrated Solutions on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your previous experience in service repairs, especially in the forklift industry. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your customer service skills during any interactions with the hiring team. Since the role involves establishing relationships with customers, emphasising your ability to communicate effectively and maintain professionalism will be crucial.
We think you need these skills to ace Field Service Engineer - Doncaster and Surrounding Area in Doncaster
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Field Service Engineer position. Tailor your application to highlight relevant experience in service repairs, particularly in the forklift industry.
Highlight Relevant Skills: Make sure to emphasise your proficiency in mechanical, electrical, and hydraulic systems. Include any previous engineering experience and customer service skills that align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Mention your ability to work independently and as part of a team, and your willingness to undertake training and development.
Complete the Application Form: When filling out the online application form, ensure all sections are completed thoroughly. Double-check for any errors or missing information before submitting to avoid delays in the review process.
How to prepare for a job interview at Altegra
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your understanding of mechanical, electrical, and hydraulic systems. Brush up on your knowledge of forklift trucks and other machinery, as well as any relevant diagnostic tools you might use.
✨Showcase Your Customer Service Skills
This role requires excellent customer service abilities. Be prepared to discuss how you've successfully built relationships with clients in the past and how you handle challenging situations while maintaining professionalism.
✨Demonstrate Your Problem-Solving Skills
Field Service Engineers often face unexpected challenges. Prepare examples of how you've diagnosed and resolved issues in previous roles, highlighting your ability to think on your feet and work independently.
✨Be Ready for Practical Questions
Expect technical questions or scenarios during the interview. They may ask you to explain how you would approach a specific repair or maintenance task. Practise articulating your thought process clearly and confidently.
