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- Tasks: Assist in daily operations of the Parts Department, managing stock and customer relations.
- Company: Join Altegra Integrated Solutions, a top UK material handling equipment service provider with a vibrant team.
- Benefits: Enjoy up to 27 days holiday, health care cash plan, discounts, and ongoing training opportunities.
- Why this job: Gain hands-on experience in a dynamic environment while building valuable skills and connections.
- Qualifications: Strong communication, organisational skills, and previous stock control or customer service experience preferred.
- Other info: This is a 6-month temporary contract with potential for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.
About the Role
The Parts Assistant will be responsible for assisting with the daily running of the Parts Department with a focus on maintaining stock levels and taking ownership of the Parts Stores. Establish and maintain business relationships with customers and peers, as well as performing necessary duties as required to meet the supply and demand of parts and other duties as assigned.
Responsibilities
- Sourcing, quoting and ordering parts.
- Receiving and checking deliveries that come into the business.
- Packing and sending parts to customers and field service engineers.
- Checking and maintaining stock levels.
- Liaising with customers.
- Following warranty procedures as set by our suppliers.
- Assisting with annual stock takes.
- Prioritizing workload and urgent enquiries.
- Arranging for parts to be supplied and fitted by outside suppliers.
- Liaising with field service engineers.
- Processing all stock on our operating system, to include parts and warranty returns.
Candidate Requirements
- Microsoft Office suite
- Excellent communication and organisational skills
- Previous experience within Stock control
- Customer Service Skills
- Ability to communicate effectively over the telephone, via email and in person
- Ability to work under pressure to meet deadlines and prioritise tasks
- Excellent attention to detail and a positive “can do” attitude
- Experience of Protean Fleet management systems would be an advantage.
- Knowledge of MHE equipment & the industry would be an advantage.
What we offer:
- Up to 27 days holiday (plus bank holidays) depending on length of service.
- 2 x basic salary death in service payment, payable to your nominated recipient.
- Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc.
- Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
- Employee Assistance Programme.
- Ongoing training and Career Opportunities.
- Cycle to work scheme.
- Refer a friend bonus £500 per person – terms apply.
- Long Service Awards on 10, 20 and 30 years.
- Life Event Day - Getting Married, Moving Home, Graduating.
Parts Department Assistant - 6 Month Temporary Contract employer: Altegra Integrated Solutions Limited.
Contact Detail:
Altegra Integrated Solutions Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Department Assistant - 6 Month Temporary Contract
✨Tip Number 1
Familiarise yourself with the material handling equipment industry. Understanding the basics of MHE and the specific products Altegra Integrated Solutions deals with will give you an edge in conversations during the interview.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being able to demonstrate your proficiency in managing stock levels and processing data efficiently can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in stock control and customer service. Think of specific examples where you've successfully managed stock or resolved customer issues, as these will be key points of interest for the hiring team.
✨Tip Number 4
Showcase your organisational skills by preparing a plan for how you would prioritise tasks in a busy environment. This could involve creating a mock schedule or workflow that highlights your ability to manage multiple responsibilities effectively.
We think you need these skills to ace Parts Department Assistant - 6 Month Temporary Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in stock control and customer service. Emphasise any previous roles where you managed inventory or liaised with customers, as these are key aspects of the Parts Department Assistant role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills in communication and organisation make you a great fit for maintaining stock levels and assisting with daily operations.
Showcase Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and any experience with fleet management systems like Protean. Mention your ability to work under pressure and your attention to detail, as these are crucial for the role.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week or two. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Altegra Integrated Solutions Limited.
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Parts Department Assistant. Familiarise yourself with tasks like sourcing, quoting, and ordering parts, as well as stock management. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and field service engineers, be prepared to discuss your previous experiences in customer service. Highlight specific examples where your communication skills made a difference, whether over the phone, via email, or in person.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role, especially when checking deliveries and maintaining stock levels. Be ready to provide examples from your past work where your meticulous nature helped avoid errors or improved processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle urgent enquiries or prioritise tasks under pressure. Think of situations from your previous roles where you successfully managed competing demands and be ready to share those stories.
