Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team delivering high-quality housing repairs and maintenance.
- Company: Join a social housing organisation dedicated to improving residents' lives in East Anglia.
- Benefits: Enjoy a full-time role with potential for flexible hours and impactful work.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in housing repairs and relevant qualifications in construction or surveying required.
- Other info: Be part of an out-of-hours rota, including occasional weekend work.
The predicted salary is between 36000 - 60000 £ per year.
Goodman Masson are currently working with a social housing organisation in East Anglia to recruit for an interim Repairs Officer/DLO Team Leader.
Repairs Officer/DLO Team Leader – In-House Trade Team (DLO)
Full-Time | Temporary | Field-Based | 37 Hours per Week | Monday to Friday
Are you a proactive leader with a strong background in housing repairs and maintenance? Do you thrive in a fast-paced, hands-on environment where your decisions directly impact residents\’ quality of life?
We\’re looking for a dynamic Repairs Officer to take day-to-day responsibility for a large in-house trade team delivering high-quality responsive repairs. This is a fantastic opportunity to shape and lead service delivery on the ground—ensuring homes are well maintained, safe, and places residents are proud to live in.
What You\’ll Be Doing
- Lead and coordinate a busy Direct Labour Organisation (DLO) workforce, ensuring quality, timeliness, and value for money.
- Conduct full property surveys, raise and manage work orders, and oversee completion to a high standard.
- Drive performance across reactive repairs, planned works, and compliance with health and safety legislation.
- Work with colleagues to champion innovation, customer satisfaction, and continuous improvement.
- Monitor quality standards through inspections, data analysis, and audits.
- Support with disrepair claims, insurance cases, mutual exchanges, and adaptations.
- Be part of the out-of-hours rota (including occasional weekend work).
What We\’re Looking For
- Experience managing repairs or voids services in a housing or property maintenance environment.
- Knowledge of relevant housing legislation, health & safety, and maintenance standards.
- Ability to lead field-based teams, manage multiple priorities, and solve complex operational issues.
- Strong communication, IT, and project coordination skills.
- Relevant qualification in Building Construction, Surveying, or a similar field (HND or professional membership such as CIOB or RICS desirable).
- NEBOSH or equivalent H&S training preferred.
- A full UK driving licence and business-use insurance.
If this role is of interest, please email over your CV to
LNKD1_UKTJ #J-18808-Ljbffr
Repairs Officer/DLO Team Leader employer: Altare Servicios Profesionales
Contact Detail:
Altare Servicios Profesionales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Officer/DLO Team Leader
✨Tip Number 1
Familiarise yourself with the specific housing legislation and health & safety standards relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and quality service delivery.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in a fast-paced environment. Be ready to discuss specific challenges you've faced and how you overcame them to ensure high-quality repairs.
✨Tip Number 3
Network with professionals in the housing and property maintenance sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your approach to customer satisfaction and continuous improvement. Think about how you can implement innovative solutions within a DLO team to enhance service delivery and resident experience.
We think you need these skills to ace Repairs Officer/DLO Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing repairs or voids services. Emphasise any relevant qualifications, such as HND in Building Construction or professional memberships like CIOB or RICS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in housing repairs. Mention specific examples of how you've improved service delivery or customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on your strong communication, IT, and project coordination skills. Provide examples of how you've successfully led field-based teams and managed multiple priorities.
Show Knowledge of Legislation: Demonstrate your understanding of relevant housing legislation and health & safety standards in your application. This will show that you are well-prepared for the responsibilities of the role.
How to prepare for a job interview at Altare Servicios Profesionales
✨Showcase Your Leadership Skills
As a Repairs Officer/DLO Team Leader, your ability to lead and coordinate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your proactive approach and decision-making skills.
✨Demonstrate Knowledge of Housing Legislation
Familiarise yourself with relevant housing legislation and health & safety standards. During the interview, be ready to discuss how you have applied this knowledge in previous roles, particularly in relation to repairs and maintenance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about complex operational issues you've faced and how you resolved them, especially in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Communication Skills
Strong communication is key in this role. Be sure to convey your ability to work collaboratively with colleagues and residents. Share examples of how you've effectively communicated project updates or handled customer feedback to improve service delivery.
