Neko Health in London is seeking a Customer Support Representative to be the first point of contact for UK members, handling email, phone, text and social inquiries with empathy and professionalism. You will manage bookings, troubleshoot issues, respond to complaints, and ensure service recovery, keeping member convenience and privacy at the heart of every interaction.
Your role requires strong organisation, multi-channel consistency, and a calm, human voice that reflects the Neko brand across
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Multi-Channel Customer Care Specialist (UK) in London employer: ALT
At Mission Neko, we are committed to redefining preventative healthcare, making it accessible and impactful for everyone. As a Senior Research Sonographer in our London clinics, you will be part of a dynamic team that values innovation and collaboration, offering you opportunities for professional growth while contributing to meaningful research that helps improve lives. Enjoy a supportive work culture that prioritises high clinical standards and encourages continuous learning, all within a state-of-the-art environment dedicated to advancing health outcomes.
