At a Glance
- Tasks: Lead and coordinate fleet support teams for efficient train operations.
- Company: Join Alstom, a leader in sustainable transport solutions.
- Benefits: Competitive salary, flexible benefits, and extensive development opportunities.
- Why this job: Make a real impact on greener mobility while advancing your career.
- Qualifications: Experience in fleet control and strong engineering knowledge required.
- Other info: Enjoy a dynamic work environment with a focus on continuous improvement.
The predicted salary is between 60000 - 76000 £ per year.
Join to apply for the Fleet Control Manager role at Alstom. Job ID: 496993 Location: Romford Appointment Basis: Permanent Apply by: 26 Nov Salary + Benefits: Circa £71,000
At Alstom, we understand transport networks and what moves people. From high‑speed trains, metros, monorails and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Your future role:
As Fleet Control Manager, you will be responsible for leading and coordinating in‑service support technicians to ensure the safe, reliable and efficient operation of our rolling stock. Your role will focus on managing day‑to‑day technical support, overseeing fault resolution and ensuring timely corrective actions to minimise downtime. You will allocate resources effectively, monitor service quality and act as the primary point of contact for operational issues, ensuring high standards of fleet performance and customer satisfaction.
We’ll look to you for:
- Lead and direct the Fleet Control Teams ensuring continuous improvement and delivery of Alstom fleets to the agreed train service provision contract.
- Coach and mentor In Service Support Technicians and Technical Fleet Engineers to ensure critical decision making follows a logical path reducing or eliminating where possible service risk.
- Customer and stakeholder management with TOC’s and with TFL, supporting network change with reference to production planning.
- Responsible for Alstom’s Romford control centre team ensuring real‑time customer support, and all preventative and corrective maintenance is efficiently managed.
- Develop standardised ways of working within the control centres, ensuring delivery of the required targets.
- Interface with relevant customers ensuring delivery of their requirements without impacting on Alstom’s contractual Maintenance responsibilities.
- Promote continuous improvement ways of working within the fleet team’s, ensuring robust processes are in place.
- Identify and manage risk across the service, including those risks, which arise from the activities, which are the responsibility of our industry partners.
- Ensure fleet control teams utilise existing business tools to determine the appropriate corrective actions following an event.
- Work closely with Customers and internal support functions to develop fleet enhancements to improve fleet performance and maintainability.
- Support (through train provision) to the ongoing reliability programme.
- Manage customer affecting failures through effective communication (Traincrew, TcPs and TcCs etc.), in order to minimise any potential impact.
- Lead the daily, weekly & monthly SQDC and visual management processes within the operational control centres.
- Presenting Key deliverables and KPI’s to the internal Alstom control and the Customers Fleet Management Teams.
All About You:
- Practical experience and a sound knowledge of mechanical, electrical and electronic engineering aspects of modern Electric and Diesel Multiple Units.
- Management experience in a Fleet Control environment.
- Experience and expertise of Train Maintenance planning.
- Good verbal and written communication skills.
- IT skills – competent user of Personal Computer, including Rail_Sys, MS office packages, e‑mail and intranet.
- Self‑motivated with a desire to learn.
- Able to work independently.
- A strong team player, with effective interpersonal skills.
Things you’ll enjoy:
- Enjoy stability, challenges and a long‑term career free from boring daily routines.
- Collaborate with transverse teams and helpful colleagues.
- Contribute to innovative projects.
- Steer your career in whatever direction you choose across functions and countries.
- Benefit from our investment in your development, through award‑winning learning.
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
- Up to 52 weeks full maternity and adoption pay.
- 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday.
- A wide range of flexible benefits that you can tailor to suit your lifestyle.
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Fleet Control Manager in London employer: Alstom
Contact Detail:
Alstom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Control Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Alstom on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on fleet management concepts and be ready to discuss how you’d handle real-life scenarios. Show them you’re not just a fit on paper but in practice too.
✨Tip Number 3
Don’t forget to showcase your soft skills! As a Fleet Control Manager, communication and teamwork are key. Be ready to share examples of how you’ve successfully led teams or resolved conflicts in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Alstom team. Let’s get you that job!
We think you need these skills to ace Fleet Control Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fleet control and technical support. Use keywords from the job description to show that you’re a perfect fit for the Fleet Control Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for transport networks and how your skills can contribute to Alstom’s mission of greener mobility. Keep it engaging and relevant!
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements in previous roles. Use specific examples that demonstrate your ability to lead teams and improve service quality.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Alstom
✨Know Your Fleet Inside Out
Make sure you brush up on your knowledge of modern Electric and Diesel Multiple Units. Understand the mechanical, electrical, and electronic engineering aspects thoroughly, as this will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Management Skills
Prepare to discuss your previous management experience in a Fleet Control environment. Think of specific examples where you led teams, improved processes, or resolved operational issues, as these will highlight your capability to lead the Fleet Control Teams effectively.
✨Communicate Clearly and Confidently
Since good verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about customer and stakeholder management, ensuring you can convey your ideas confidently.
✨Emphasise Continuous Improvement
Be ready to discuss how you've promoted continuous improvement in past roles. Think of specific initiatives you've implemented that enhanced service quality or reduced downtime, as this aligns perfectly with Alstom's focus on robust processes and fleet performance.