Gemini Enterprise Customer Experience Sales Specialist in City of Westminster

As a Gemini Enterprise Customer Experience Sales Specialist, you will help us grow our AI business by building and expanding relationships with new and existing customers. You will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. Sales cycles will include productivity use cases, and you will work with product teams to help customers build new products leveraging our AI solutions. You will lead day-to-day relationships with cross-functional team members and external customers, leading with empathy to multiply your impact and drive overall value for Google Cloud. You will partner with internal Google Cloud sales teams to grow customer experience businesses and drive value for Google Cloud sales cycles, as well as working with product teams to help customers build new AI-enabled products.

Responsibilities:

• Build relationships with customers as a subject matter expert and trusted advisor, managing business cycles, identifying solution use cases, and influencing long-term direction of accounts.
• Deliver against quota and achieve or exceed business and growth goals while forecasting and reporting your territory's business.
• Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go-to-market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience.
• Develop and execute account plans informed by our responsible AI framework across an assigned territory or market.
• Work with multiple customers and opportunities simultaneously, understanding each customer's technology footprint and strategy, growth plans, business drivers, and how they can transform their business using our technologies.

Qualifications:

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in a sales role in the enterprise software, cloud space, or AI space.
• Ability to communicate in German and English fluently to support client relationship management in this region.
• Ability to travel up to 50% of the time.
• Experience in supporting long-term executive relationships and developing new territories/accounts, while ensuring customer success, adoption, and expansion.
• Experience prioritizing, planning, and organizing solution-based sales activity within business cycles, including qualifying high-value accounts and leveraging our partner ecosystem.
• Experience selling contact centers, Generative AI, and AI solutions.
• Knowledge of market trends, products, and solutions (including foundational technical understanding) of cloud and AI.

It's an exciting time to join Google Cloud's Go-To-Market team, leading the AI revolution for businesses worldwide. You'll have access to Google's AI portfolio, including frontier Gemini models and Vertex AI, to solve business problems. Google champions a collaborative culture with direct access to DeepMind's engineering and research minds. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.

Our commitments:

Google is an equal opportunity and affirmative action employer. We are committed to building a workforce representative of the users we serve and providing equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, or any other basis protected by law. See also Google's EEO Policy. If you require accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company; English proficiency is a requirement for all roles unless stated otherwise in the job posting. We do not accept unsolicited resumes through recruitment agencies.