At a Glance
- Tasks: Support service objectives by covering routes and providing top-notch customer service.
- Company: Join Alsco Uniforms, a leader in the uniform rental industry since 1889.
- Benefits: Enjoy competitive pay, health benefits, 401K match, and career development opportunities.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Make a real impact while building relationships and enhancing customer experiences.
- Qualifications: Valid driver's license, excellent customer service skills, and a passion for teamwork.
The predicted salary is between 40500 - 49500 £ per year.
- Classification
- Non-Exempt
We are Alsco Uniforms.
We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry.
Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries.
It's our job every day to make every aspect of the customer experience better.
Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms.
As a result, we have a long history of strong financial performance, continuous improvement, and customer service.
We're seeking driven professionals with ambition to grow within our company.
We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.
Join our team and build your career with Alsco Uniforms!
Job Summary
The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service.
Main duties are to cover routes and perform service related tasks as required.
Reports to the District Manager.
- Our Full-Time Employees Enjoy
- 401K Plan with Company Match
- Medical, Dental, Vision, FSA/HSA
- Life Insurance, Disability Insurance
- Vacation, Sick Time, Holidays
- Choice of Global Cash Card or Direct Deposit
- Career Advancement
- Learning & Development Opportunities
- Inclusive and Diverse Team Environment
Essential Functions
- Perform all responsibilities of a Route Sales Representative and related tasks.
- Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
- When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
- Ensure customer loyalty and outstanding customer service.
Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments. Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts.
Service items such as facility maintenance products.
- Monitor and report competitive activity. Keep service agreements current and renewed.
- Return from route and off load soiled textiles in the receiving area of facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
- Additional Functions
- Support other service personnel as required by supervision.
Qualifications
- Have and maintain a valid Drivers License, CDL when applicable and be 21 years or older.
- Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
- Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education
- High School graduation or similar experience. Qualified drivers license.
- Travel Requirements
- Daily, by delivery vehicle within a route.
- Typical Environmental Conditions
- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
- Typical Physical Activity
- Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
For a general description of benefits that are being offered for this position, please visit alsco. com/benefits.
Alsco is an Aff… Employer.
#J-18808-Ljbffr
UTILDRV Rt Relief Utility Dvr in Birmingham employer: Alsco Uniforms
Alsco Uniforms values its employees as the heart and soul of the company, offering a strong benefits package and ongoing career development. The work culture promotes ambition and rewards hard work with competitive compensation. Employees are encouraged to grow within a diverse team, contributing to the company's long-standing success.
StudySmarter Expert Advice🤫
We think this is how you could land UTILDRV Rt Relief Utility Dvr in Birmingham
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Alsco Uniforms.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Alsco Uniforms. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace UTILDRV Rt Relief Utility Dvr in Birmingham
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Alsco Uniforms, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Alsco Uniforms and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Alsco Uniforms. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Alsco Uniforms
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Alsco Uniforms.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Alsco Uniforms.
