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For Companies At a Glance
- Tasks: Manage client relationships and oversee environmental projects with a focus on exceptional service.
- Company: Join ALS, a global leader in scientific testing and data-driven insights.
- Benefits: Enjoy 25+ days annual leave, enhanced sick pay, and a supportive work environment.
- Other info: Inclusive workplace with opportunities for career growth and personal development.
- Why this job: Make a positive impact while developing your skills in a dynamic team.
- Qualifications: Strong communication skills and experience in project management or client-facing roles.
The predicted salary is between 26621 - 26621 £ per year.
Location: Hawarden
At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
The Role
Are you a confident communicator, natural team player and detail-focused professional who thrives in a fast-paced environment? We’re looking for a Project Manager to support our Environmental Client Services team at ALS Hawarden. This role is ideal for someone who enjoys building strong client relationships, working collaboratively across departments, and taking ownership of key accounts to ensure exceptional service delivery. If you’re motivated by delivering results, solving problems quickly and being a go-to contact for clients, we’d love to hear from you.
About The Position
- Shift: Monday to Friday
- Location: Hawarden
- Contract: Full Time, Permanent
- Salary: £26,621 (dependant on experience)
The day to day
- Act as the first point of contact for new and existing clients, delivering a professional, friendly and responsive service
- Provide quotations, assist with pricing, and schedule sample analysis
- Guide clients through project start-up and onboarding processes
- Support client portal usage (myALS), and help resolve queries and invoicing issues
- Attend client meetings in person or via Microsoft Teams and manage complex projects in partnership with the operations team
- Build and strengthen long-term client relationships through proactive engagement and regular service reviews
- Collaborate with internal teams, attend team meetings, and share workloads to ensure smooth service delivery
The Essentials
- A strong communicator – confident engaging with clients via phone, email and in person
- Someone who thrives in a busy environment and can juggle multiple tasks with accuracy and calm
- A proactive team player with excellent organisational and time management skills
- Good attention to detail, with a problem-solving approach and a focus on customer satisfaction
- Familiarity with Microsoft Office, Outlook and general IT systems
- Experience in project management or client-facing roles is highly desirable
- A positive attitude and flexible approach aligned with ALS values
Our Benefits Include
- Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
- Ability to Buy annual leave
- Enhanced Company Sick Pay Scheme
- Salary Progression Scheme based on technical and behavioural competencies
- ‘Celebrating Success’ Recognition Awards
- Perkbox membership providing access to discount vouchers and wellness hub
- Learning/study support
- Group Personal Pension Plan
- Car Parking on-site
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How To Apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
Client-Facing Project Manager — Environmental Services in Hawarden employer: Als
Contact Detail:
Als Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client-Facing Project Manager — Environmental Services in Hawarden
✨Tip Number 1
Get to know the company inside out! Research ALS, their values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about client relationships, try role-playing with a friend or family member. It’ll help you feel more confident when you're engaging with clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ALS team.
We think you need these skills to ace Client-Facing Project Manager — Environmental Services in Hawarden
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for project management and environmental services.
Tailor Your Resume: Make sure your resume is tailored to the role. Highlight your experience in client-facing positions and any relevant project management skills. We love seeing how your background aligns with what we do at ALS!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for detail-focused professionals!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Als
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Project Manager role at ALS. Familiarise yourself with their environmental services and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Client-Facing Project Manager, strong communication is key. Prepare examples of how you've effectively engaged with clients in the past, whether through phone calls, emails, or meetings. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in previous roles. Be ready to discuss how you approached these problems, what solutions you implemented, and the outcomes. This will highlight your proactive nature and ability to deliver results under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project management tools they use, or how they measure success in client relationships. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.