At a Glance
- Tasks: Coordinate assay reporting services and manage client communications in a fast-paced lab environment.
- Company: Join ALS, a global leader in scientific testing and data-driven insights.
- Benefits: Attractive salary, 25 days holiday, life assurance, and free parking.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact while developing your career in a supportive team.
- Qualifications: Strong organisational skills and a willingness to learn; admin experience is a plus.
The predicted salary is between 26500 - 26500 £ per year.
At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
ALS are seeking a highly organised and detail-focused Assay Services Administrator to join our Assay Services team. This is an excellent opportunity for someone looking to develop a career within a fast-paced laboratory and client services environment. Working closely with the Assay Services Manager, you will play a key role in coordinating assay reporting services, managing client communications, and ensuring the smooth delivery of assay operations from start to finish.
This role would suit someone who enjoys administration, thrives on accuracy, and takes pride in delivering excellent customer service. Full training will be provided.
Role
- Location: Prescot
- Shift: Monday to Friday (08:30 - 17:00)
- Contract: Full Time & Permanent
- Annual Salary: £26,500
- Hours: 37.5
- Closing Date: Friday 22nd May 2026
The Day to Day
- Managing assigned assay jobs from start to completion
- Confirming contract specifications and maintaining accurate records
- Using LIMS and EXACT systems to update data, generate reports, invoices, pricing information, and work-in-progress updates
- Liaising professionally with clients regarding sample receipts, turnaround times, and reporting updates
- Performing quality checks on reports, certificates, and documentation to ensure accuracy
- Coordinating with laboratory staff, overseas offices, and refineries to support efficient service delivery
- Managing key client accounts and maintaining strong client relationships
- Ensuring all assay instructions and documentation are processed promptly and in line with company procedures
- Supporting weekly courier checks and ensuring correct certification and invoicing documentation is dispatched
- Maintaining accurate filing, reporting, and record storage in accordance with quality systems
The Essentials
- Strong organisational skills with excellent attention to detail
- Good communication skills, both written and verbal
- Confident using computer systems and databases
- Literate and numerate with the ability to manage multiple tasks effectively
- Able to work independently while collaborating with internal teams and external clients
- Professional and customer-focused approach
- Experience in administration or client services is advantageous, but not essential
- Willingness to learn new systems and processes — full training will be provided
Employee Benefits Include:
- Attractive Salary
- Shift Allowance
- Life Assurance
- 25 days holiday, plus bank holidays
- 6% employer pension
- Free Parking
- Free Staff Canteen
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
Assay Services Administrator employer: Als
At ALS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Prescot. Our commitment to employee development is reflected in our comprehensive training programmes and diverse career opportunities, ensuring that every team member can thrive while contributing to meaningful scientific advancements. With attractive benefits such as a competitive salary, generous holiday allowance, and a strong focus on work-life balance, joining ALS means becoming part of a passionate community dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assay Services Administrator
✨Tip Number 1
Get to know the company! Research ALS and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at ALS. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and client services. Think about examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assay Services Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:As an Assay Services Administrator, being organised is key! Make sure your CV highlights any experience you have in managing tasks or projects. We love seeing how you keep things running smoothly!
Tailor Your Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills match what we're looking for. We want to see your personality come through!
Be Clear and Concise:When writing your application, clarity is crucial. Keep your sentences straightforward and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Als
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assay Services Administrator role. Familiarise yourself with the key responsibilities like managing assay jobs and liaising with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you maintain accuracy and attention to detail in your work, as these are crucial for the job.
✨Practice Your Communication Skills
Effective communication is key in this role, especially when liaising with clients. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Demonstrate Your Willingness to Learn
Since ALS provides full training, it's important to express your eagerness to learn new systems and processes. Share any past experiences where you've quickly adapted to new tools or environments, highlighting your proactive approach to personal development.
