At a Glance
- Tasks: Lead quality assurance activities and support teams in delivering outstanding education.
- Company: Join a top-rated organisation committed to staff engagement and development.
- Benefits: Enjoy generous leave, flexible working, and ongoing professional development.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a meaningful impact on learners' lives while fostering an inclusive culture.
- Qualifications: Experience in internal quality assurance and a passion for education.
The predicted salary is between 30000 - 40000 € per year.
If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!
At ACT, our behaviour framework shapes everything we do. We are looking for a Lead IQA who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings creativity to engage learners who may have faced barriers to education. You will be motivated to inspire and empower learners to progress, while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you.
About the role
Are you passionate about quality in learning and development? Do you enjoy supporting and developing others to deliver outstanding teaching, learning and assessment? Can you lead with clarity, integrity and a commitment to continuous improvement? At ALS, we are looking for a Lead IQA Professional Services to support and quality assure our CIPD, Project Management and Management provision. This is an exciting opportunity for an experienced Internal Quality Assurer to play a key role in maintaining high standards, supporting delivery teams, and driving consistency and quality across the Professional Services route.
You will lead Internal Quality Assurance (IQA) activity across Professional Services programmes, ensuring provision meets awarding organisation, Welsh Government, Estyn and ALS requirements. Working closely with delivery teams, you will support standardisation, quality improvement and learner achievement while promoting a positive and collaborative culture.
This role requires someone who can build strong professional relationships with colleagues, learners and employers, while demonstrating ALS Behaviour Framework through respect, openness, innovation, empowerment and clarity. The successful candidate will be required to attend regular meetings, training sessions and company events at our Head Office in Cardiff. Therefore, applicants should be based within the South Wales area or within reasonable travelling distance.
What you'll do
- Carry out IQA activities in line with awarding organisation and internal requirements
- Support and guide delivery teams across CIPD, Project Management and Management provision
- Lead standardisation activities, quality audits and continuous improvement initiatives
- Monitor learner progress, achievement and quality of delivery
- Support compliance with internal quality systems, policies and procedures
- Build and maintain positive relationships with internal and external stakeholders
- Support learner recruitment and promote ALS services professionally
- Ensure all administrative, compliance and audit requirements are completed accurately and on time.
When you join ALS, you'll benefit from:
- Generous annual leave (plus bank holidays)
- Annual salary reviews and progression opportunities
- Flexible and hybrid working options (where applicable)
- Healthcare cash plan and access to counselling services
- Pension scheme and life insurance
- Ongoing professional development, including funded qualifications
- Job shadowing opportunities to support career growth
- Staff recognition, wellbeing initiatives and celebration days
Our Values:
At ALS, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.
FREDIE has been central to promoting and recognising exceptional commitment to equality and diversity. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement, and these values are at the heart of ACT's philosophy, shaping our approach to both staff and learners.
Diversity statement
ALS is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements.
What next?
The advert will close 04th June 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Applicants will be notified via email of application process (please check junk or spam folders). An interview process consisting of: An interview with a work-based task (for example - a micro teach, or scenario based, full details will be provided before interview). We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know. If you have any queries about the vacancy, please feel free to contact us.
Safeguarding:
Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check.
If you're looking to join an organisation that genuinely values its people and makes a real difference, we'd love to hear from you.
What you get in return:
- Excellent professional development opportunities
- Generous holiday package (up to 45 days per year)
- E-learning platform available to all staff.
- Annual salary increases
- Staff counselling sessions
- Mental Health First Aider
- Wellbeing initiatives
- Bi-annual performance reviews
- Staff Council
- Flexible and hybrid working (where applicable)
- Team building days
- Volunteering days
- Staff celebration days
- Length of service, birthday and yearly appreciation rewards
- Staff Recognition Awards
- Healthcare cash plan
- Contributory pension scheme
- Life assurance
Our Values:
At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement values that lie at the heart of everything we do at ACT. From our interactions with staff to our engagement with learners, these principles guide our approach, ensuring that everyone has the opportunity to succeed.
Lead IQA - Professional Services in Newport employer: ALS Training
At ALS, we are proud to be recognised as one of the Times Best 100 Companies to work for in the UK for eight consecutive years, reflecting our unwavering commitment to staff engagement and development. Our inclusive work culture fosters respect, fairness, and dignity, while offering generous benefits such as flexible working options, extensive professional development opportunities, and a supportive environment that empowers employees to thrive. Located in Cardiff, we provide a vibrant setting for our Lead IQA to inspire and lead quality assurance initiatives across our Professional Services programmes, making a meaningful impact on learners' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Lead IQA - Professional Services in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially in the Professional Services sector. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company culture and values, especially around respect and inclusion. Think about how your experiences align with their mission and be ready to share specific examples that showcase your skills and commitment.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your passion for quality in learning and development, and how you can inspire and empower learners. This will help you feel more confident when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining a company that values its staff and promotes a positive culture.
We think you need these skills to ace Lead IQA - Professional Services in Newport
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for quality in learning and development. We want to see how you can inspire and empower learners, so share any relevant experiences that highlight your commitment to making a meaningful difference.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Lead IQA role. Highlight your experience with Internal Quality Assurance and how it aligns with our values at StudySmarter.
Be Authentic:We value openness and integrity, so be yourself in your application. Share your unique perspective and experiences that demonstrate your ability to build strong professional relationships and foster a positive culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at ALS Training
✨Understand the Values
Before your interview, take some time to really understand ALS's values, especially FREDIE. Think about how you can demonstrate fairness, respect, and inclusion in your past experiences. This will show that you align with their culture and are ready to contribute positively.
✨Prepare for the Work-Based Task
Since the interview includes a work-based task, practice delivering a micro-teach or scenario-based presentation. Focus on clarity and engagement, as these are key qualities they’re looking for in a Lead IQA. Make sure to highlight your ability to inspire and empower learners.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading quality assurance activities. Prepare specific examples of how you've supported teams in achieving high standards and driving continuous improvement. This will demonstrate your capability to lead effectively within the Professional Services route.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing professional development opportunities, or how they measure success in learner achievement. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
