At a Glance
- Tasks: Lead quality assurance activities and support teams in delivering outstanding education.
- Company: Join a top-rated organisation committed to staff engagement and development.
- Benefits: Enjoy generous leave, flexible working, and ongoing professional development.
- Other info: Be part of a supportive culture that values respect, fairness, and diversity.
- Why this job: Make a meaningful impact on learners' lives while fostering an inclusive environment.
- Qualifications: Experience in internal quality assurance and a passion for education.
The predicted salary is between 40000 - 50000 € per year.
If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!
Please note: New starters are normally appointed at the beginning of the salary scale.
At ACT, our behaviour framework shapes everything we do. We are looking for a Lead IQA who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings creativity to engage learners who may have faced barriers to education. You will be motivated to inspire and empower learners to progress, while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you.
About the role
- Are you passionate about quality in learning and development?
- Do you enjoy supporting and developing others to deliver outstanding teaching, learning and assessment?
- Can you lead with clarity, integrity and a commitment to continuous improvement?
At ALS, we are looking for a Lead IQA Professional Services to support and quality assure our CIPD, Project Management and Management provision. This is an exciting opportunity for an experienced Internal Quality Assurer to play a key role in maintaining high standards, supporting delivery teams, and driving consistency and quality across the Professional Services route.
You will lead Internal Quality Assurance (IQA) activity across Professional Services programmes, ensuring provision meets awarding organisation, Welsh Government, Estyn and ALS requirements. Working closely with delivery teams, you will support standardisation, quality improvement and learner achievement while promoting a positive and collaborative culture.
This role requires someone who can build strong professional relationships with colleagues, learners and employers, while demonstrating ALS Behaviour Framework through respect, openness, innovation, empowerment and clarity.
The successful candidate will be required to attend regular meetings, training sessions and company events at our Head Office in Cardiff. Therefore, applicants should be based within the South Wales area or within reasonable travelling distance.
What you'll do
- Carry out IQA activities in line with awarding organisation and internal requirements
- Support and guide delivery teams across CIPD, Project Management and Management provision
- Lead standardisation activities, quality audits and continuous improvement initiatives
- Monitor learner progress, achievement and quality of delivery
- Support compliance with internal quality systems, policies and procedures
- Build and maintain positive relationships with internal and external stakeholders
- Support learner recruitment and promote ALS services professionally
- Ensure all administrative, compliance and audit requirements are completed accurately and on time.
When you join ALS, you'll benefit from:
- Generous annual leave (plus bank holidays)
- Annual salary reviews and progression opportunities
- Flexible and hybrid working options (where applicable)
- Healthcare cash plan and access to counselling services
- Pension scheme and life insurance
- Ongoing professional development, including funded qualifications
- Job shadowing opportunities to support career growth
- Staff recognition, wellbeing initiatives and celebration days
Our Values:
At ALS, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.
FREDIE has been central to promoting and recognising exceptional commitment to equality and diversity. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement, and these values are at the heart of ACT's philosophy, shaping our approach to both staff and learners.
Diversity statement
ALS is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements.
What next?
The advert will close 04th June 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Applicants will be notified via email of application process (please check junk or spam folders).
An interview process consisting of:
- An interview with a work-based task (for example - a micro teach, or scenario based, full details will be provided before interview)
We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
If you have any queries about the vacancy, please feel free to contact us.
Safeguarding:
Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check.
If you're looking to join an organisation that genuinely values its people and makes a real difference, we'd love to hear from you.
What you get in return:
- Excellent professional development opportunities
- Generous holiday package (up to 45 days per year)
- E-learning platform available to all staff.
- Annual salary increases
- Staff counselling sessions
- Mental Health First Aider
- Wellbeing initiatives
- Bi-annual performance reviews
- Staff Council
- Flexible and hybrid working (where applicable)
- Team building days
- Volunteering days
- Staff celebration days
- Length of service, birthday and yearly appreciation rewards
- Staff Recognition Awards
- Healthcare cash plan
- Contributory pension scheme
- Life assurance
Lead IQA - Professional Services in Cardiff employer: ALS Training
At ACT, we are proud to be recognised as one of the Times Best 100 Companies to work for in the UK for eight consecutive years, reflecting our unwavering commitment to staff engagement and development. Our inclusive work culture fosters respect, fairness, and empowerment, providing generous benefits such as flexible working options, extensive professional development opportunities, and a supportive environment that values every individual. Join us in Cardiff, where you can make a meaningful impact in the lives of learners while enjoying a rewarding career with a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Lead IQA - Professional Services in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at ACT through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give you a real edge!
✨Tip Number 2
Prepare for that interview by practising common questions related to quality assurance and leadership. Think about how you can showcase your adaptability and commitment to continuous improvement. We want to see your passion shine through!
✨Tip Number 3
Don’t forget to highlight your ability to build strong relationships. During the interview, share examples of how you've successfully collaborated with teams or supported learners in the past. It’s all about showing that you can fit into our positive culture!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at ACT!
We think you need these skills to ace Lead IQA - Professional Services in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for quality in learning and development shine through. We want to see how motivated you are to inspire and empower learners, so share your experiences that highlight this commitment.
Be Authentic:We value openness and integrity, so be yourself in your application. Share your unique perspective and how you align with our values of respect, fairness, and inclusion. Authenticity goes a long way in making a connection with us.
Tailor Your Application:Make sure to tailor your application to the Lead IQA role specifically. Highlight your relevant experience in internal quality assurance and how you've supported teams in achieving high standards. This shows us you understand what we're looking for!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people and helps us keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at ALS Training
✨Know the Company Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their values, especially the FREDIE principles, and how they apply to their work culture. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Scenario-Based Questions
Given that the interview includes a work-based task, think about potential scenarios you might face as a Lead IQA. Prepare examples from your past experiences where you've demonstrated leadership, quality assurance, and support for learners. This will help you showcase your skills and adaptability.
✨Showcase Your Communication Skills
As a Lead IQA, clear communication is key. During the interview, practice articulating your thoughts clearly and confidently. Use examples that highlight your ability to build relationships with colleagues and learners, demonstrating respect and openness in your communication style.
✨Emphasise Continuous Improvement
The role requires a commitment to quality and continuous improvement. Be ready to discuss how you've implemented quality assurance processes in the past and how you plan to drive improvements in this new role. This shows that you're not just about maintaining standards but also about enhancing them.
