At a Glance
- Tasks: Coordinate shipments and manage customer communications in a fast-paced logistics environment.
- Company: Join a growing Pharma logistics team in Woking with a collaborative spirit.
- Benefits: Competitive salary, generous bonuses, private healthcare, and enhanced pension plan.
- Other info: Dynamic role with opportunities for career progression and teamwork.
- Why this job: Make a real impact by ensuring smooth logistics operations and excellent customer service.
- Qualifications: Strong organisational skills, excellent communication, and attention to detail required.
The predicted salary is between 32000 - 38000 £ per year.
We are looking for a proactive and organised Operations Coordinator to join our client based in Woking, you will be joining a growing Pharma logistics team. This role is ideal for someone who enjoys working in a fast-paced operational environment, coordinating shipments, managing customer communications, and ensuring smooth day-to-day logistics activities.
The Offer:
- Salary – £32,000 - £38,000
- Generous Bonus Structure
- Structure Progression Plan
- Private Healthcare
- Enhanced Pension Plan
The Role
As an Operations Coordinator, you will support the planning and execution of logistics operations, ensuring shipments, collections, deliveries, and demo equipment movements are accurately coordinated and tracked. Working closely with the Operations Manager, Operational Account Lead, warehouse teams, and transport providers, you will help deliver a high-quality, reliable service to customers.
Key Responsibilities
- Coordinate daily shipments, collections, deliveries, and demo equipment movements
- Schedule jobs and ensure clear operational instructions are communicated
- Create and manage bookings within internal systems
- Maintain accurate job records, documentation, and status updates
- Provide customers with timely updates on deliveries and job progress
- Liaise with transport providers, warehouse teams, and internal stakeholders
- Assist with resolving operational issues and escalate complex matters when required
- Ensure compliance with company procedures and service standards
- Support the wider operations team with administrative and operational tasks
About You
- Strong organisational and coordination skills
- Excellent communication and customer service abilities
- High attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable using operational systems and maintaining accurate records
- Team-oriented with a proactive approach to problem-solving
What Success Looks Like
- Accurate and timely coordination of operational activities
- Reliable system updates and record management
- Clear communication with customers and colleagues
- Reduced operational errors and improved service consistency
- Strong support for the wider operations team
If you are organised, detail-focused, and enjoy coordinating logistics operations in a structured environment, we'd love to hear from you.
Locations
Freight Forwarder - Exports in Surrey, Woking employer: ALS Recruiting Solutions
Join a dynamic and supportive team in Woking, where your role as an Operations Coordinator will be pivotal in ensuring seamless logistics operations within the growing Pharma logistics sector. With a generous bonus structure, private healthcare, and a clear progression plan, we prioritise employee growth and well-being, fostering a collaborative work culture that values proactive problem-solving and effective communication.
