Air Import Operator

Air Import Operator – Freight Forwarder Progressive Freight Forwarder looking to add an Air Import Operator to their team, busy, exciting working environment promoting development and progression! Job Description * The position would be a complete start to finish role, to include but not limited to: * Arranging import shipments from worldwide origins. * Arranging collections with selected transport companies. * Liaising with clients and other branches,sales departments, hauliers, etc. * Providing excellent customer service to import customers. * Handling order traces, checking BOLs, AWBs, commercial invoices, processing pre-alerts from overseas offices. * Good negotiating skills. * An in-depth customs knowledge and the ability to complete import customs entries * Experience at communicating with shipping lines, airlines and transport companies. Candidate Specification * Minimum 2 years experience in a similar function in the freight forwarding industry. * Team player together with ability to work on own initiative. * Tactfully handle customer queries / excellent telephone manner. * Stay calm and focused under pressure. * Willingness to work occasional overtime. * Understanding of ocean imports would be an advantage. Package * Basic Salary 32k – 40k (dependent on experience) * Bonus paid 2x annually * 37.5 hours per week * Monday to Friday (Apply online only)hrs * Paid overtime * 25 days holiday plus bank holidays