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- Tasks: Manage freight operations, negotiate rates, handle documentation, and maintain client relationships.
- Company: Join a dynamic team in the logistics industry focused on air and sea freight.
- Benefits: Enjoy a competitive salary, annual leave, pension plan, and regular salary reviews.
- Why this job: This role offers a blend of operational expertise and customer service in a supportive environment.
- Qualifications: 1 year of experience in Air or Ocean Imports with strong communication skills required.
- Other info: Work Monday to Friday, 9:00 AM to 5:30 PM, with opportunities for process improvements.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities:
- Manage End-to-End Freight Operations: Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
- Negotiate Rates and Contracts: Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
- Handle Shipment Documentation: Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
- Track Shipments and Provide Client Updates: Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
- Coordinate Customs Clearance: Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
- Maintain Client Relationships: Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
- Identify Process Improvements: Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
- Experience: Minimum 1 year of experience in Air or Ocean Imports.
- Shipment Knowledge: Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.
- Strong Communication Skills: Confident in both verbal and written communication, with the ability to build and maintain client relationships.
- Incoterms Expertise: Comprehensive knowledge of Incoterms as they relate to import operations.
- Customer-Focused and Deadline-Driven: Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.
Benefits:
- Salary: £30,000 to £35,000, based on experience.
- Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM.
- Additional Perks: Annual salary review and bonus, 25 days of annual leave plus bank holidays, pension plan.
This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.
Contact Detail:
ALS Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Nederlandse taal voor NT2
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially regarding Air and Sea Freight operations. Understanding the nuances of customs procedures and documentation will give you an edge in discussions during the interview.
✨Tip Number 2
Brush up on your knowledge of Incoterms, as this is crucial for the position. Being able to confidently discuss how different terms impact shipping and costs can demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Highlighting your customer-focused approach and ability to resolve issues will show that you can maintain strong client satisfaction.
✨Tip Number 4
Think about process improvements you've implemented in previous roles. Be ready to discuss these during your interview, as the company values candidates who can identify opportunities for operational efficiency.
We think you need these skills to ace Specialist Nederlandse taal voor NT2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Air or Ocean Imports. Emphasise your understanding of the import process, customs procedures, and any specific achievements that demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention specific examples of how you've successfully managed client relationships and resolved issues in previous roles.
Highlight Incoterms Knowledge: Since the role requires expertise in Incoterms, include any relevant certifications or training you have completed. Explain how this knowledge has helped you in past positions to ensure smooth freight operations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the freight management industry.
How to prepare for a job interview at ALS Recruiting Ltd
✨Showcase Your Shipment Knowledge
Be prepared to discuss your understanding of the entire import process, including customs procedures and documentation. Highlight any specific experiences you've had that demonstrate your expertise in managing Air or Ocean Imports.
✨Demonstrate Strong Communication Skills
Since this role requires building and maintaining client relationships, practice articulating your thoughts clearly. Use examples from your past experiences where you successfully communicated with clients or resolved issues effectively.
✨Familiarise Yourself with Incoterms
Brush up on your knowledge of Incoterms as they relate to import operations. Be ready to explain how these terms impact freight management and how you have applied them in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle delays or issues during shipments. Think of specific scenarios from your past work where you identified process improvements or enhanced operational efficiency.
