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For Companies At a Glance
- Tasks: Manage the full import process and ensure customs compliance.
- Company: Join a thriving freight forwarding team in Hounslow.
- Benefits: Enjoy 25 days annual leave, pension scheme, and more perks.
- Why this job: Be part of a proactive team that values customer service and professional growth.
- Qualifications: Experience in import freight forwarding and strong communication skills required.
- Other info: Opportunity to train junior staff and attend customer meetings.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Senior Import Operator to join a thriving freight forwarding team in Hounslow. You’ll take ownership of the full import process, ensure customs compliance, and deliver outstanding service to our clients. This role suits someone well-organised, proactive, and confident in managing operations from start to finish.
Key Responsibilities:
- Oversee full import cycle, including customs procedures and documentation.
- Liaise with customers, agents, and internal teams to ensure smooth operations.
- Resolve issues or queries promptly and professionally.
- Support the team during absences and help train junior staff.
- Attend customer meetings and identify opportunities to add value.
What You’ll Bring:
- Solid experience in import freight forwarding and customs procedures.
- Excellent communication, attention to detail, and time management skills.
- A proactive mindset with a strong focus on customer service.
Benefits Include:
- 25 days annual leave + bank holidays
- Company pension scheme
- Death in Service cover
- Employee Assistance Programme (EAP)
- Cycle to Work scheme
Senior Import Operations (Freight) employer: ALS Recruiting Ltd
Contact Detail:
ALS Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Import Operations (Freight)
✨Tip Number 1
Familiarise yourself with the latest customs regulations and import procedures. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the freight forwarding industry, especially those who work in import operations. Attend relevant events or join online forums to connect with potential colleagues and learn about the latest trends and challenges in the sector.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed the import process in previous roles. Highlight any challenges you faced and how you resolved them, as this will showcase your problem-solving skills and experience.
✨Tip Number 4
Research StudySmarter's values and culture to align your responses during the interview. Understanding our mission and how you can contribute will help you stand out as a candidate who is genuinely interested in joining our team.
We think you need these skills to ace Senior Import Operations (Freight)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in import freight forwarding and customs procedures. Use specific examples that demonstrate your skills in managing the full import cycle and resolving issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive mindset and customer service focus. Mention how your organisational skills and attention to detail will benefit the team and enhance client satisfaction.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed operations from start to finish. Include details about your experience liaising with customers and internal teams, as well as any training you provided to junior staff.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at ALS Recruiting Ltd
✨Showcase Your Import Knowledge
Make sure to highlight your experience with the full import cycle and customs procedures. Be prepared to discuss specific examples of how you've successfully managed imports in the past.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Use examples from your previous roles where effective communication led to successful outcomes.
✨Be Proactive in Problem-Solving
Prepare to discuss how you've resolved issues or queries in a timely manner. Think of instances where your proactive approach made a difference in operations or customer satisfaction.
✨Emphasise Team Support and Training
The job requires supporting the team and training junior staff. Share experiences where you’ve contributed to team success or mentored others, showcasing your leadership skills.
