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For Companies At a Glance
- Tasks: Manage freight imports and exports, ensuring smooth delivery from start to finish.
- Company: Dynamic freight forwarding company based in Redditch, Midlands.
- Benefits: Competitive salary, 25 days holiday, performance bonuses, and career progression.
- Why this job: Join a fast-paced environment and make a real impact in global logistics.
- Qualifications: Two years' experience in freight forwarding and knowledge of customs procedures.
- Other info: Exciting opportunities for growth and development in the logistics industry.
The predicted salary is between 24000 - 42000 £ per year.
Location: Redditch, Midlands
Salary: £28,000 - £35,000
Holidays: 25 days holiday + bank holidays
Annual performance related bonuses
This position also offers excellent potential for career progression and includes an appealing and competitive salary package.
Responsibilities
- Responsible for completion of ocean/air/european road freight import and export from start to finish
- Organising the collection process through designated transportation firms
- Liaising closely with clients, branch offices, international agents, and transportation providers
- Providing exceptional customer service
- Overseeing order tracking, invoicing, and managing pre-alerts
- Managing Customs entries
- Monitoring shipments until their ultimate delivery
- Managing job costing and invoicing responsibilities
Requirements
- A minimum of two years' experience with a UK-based freight forwarding company
- Experience in ocean and/or air and/or road freight shipments
- Proficient knowledge of customs clearance procedures
- Hands-on experience with freight-related software like Cargowise, Multifreight, etc.
- Exceptional customer service abilities
If this role is something you are interested in, apply today!
Freight Forwarder in Redditch employer: ALS Recruiting Ltd
Contact Detail:
ALS Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry. Attend local events or join online forums where you can meet potential employers and other professionals. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their operations and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have examples ready that showcase your skills in customs clearance and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you’re genuinely interested in joining their team. We recommend sending it within 24 hours of your interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate, so why not give it a go? Let’s get you that Freight Forwarder position!
We think you need these skills to ace Freight Forwarder in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight forwarding, especially with ocean, air, and road shipments. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the freight forwarding industry and how you can bring exceptional customer service to our team. Keep it engaging and personal!
Showcase Your Software Skills: If you've got hands-on experience with freight-related software like Cargowise or Multifreight, make sure to mention it! We love seeing candidates who are tech-savvy and can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at ALS Recruiting Ltd
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of ocean, air, and road freight processes. Be ready to discuss customs clearance procedures and any relevant software like Cargowise or Multifreight. This will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key in this role, prepare examples from your past experiences where you went above and beyond for a client. Think of specific situations that highlight your problem-solving skills and ability to manage client relationships effectively.
✨Prepare for Scenario Questions
Expect questions that put you in real-life freight forwarding scenarios. Practice how you would handle issues like shipment delays or customs complications. This will demonstrate your critical thinking and decision-making skills under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s operations or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
