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- Tasks: Manage freight operations, negotiate rates, handle documentation, and maintain client relationships.
- Company: Join a dynamic team in the logistics industry focused on air and sea freight solutions.
- Benefits: Enjoy a competitive salary, annual leave, pension plan, and regular salary reviews.
- Why this job: This role offers hands-on experience in logistics with opportunities for process improvement and client interaction.
- Qualifications: 1 year of experience in Air or Ocean Imports and strong communication skills required.
- Other info: Work Monday to Friday, 9:00 AM to 5:30 PM, in a supportive environment.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities:
- Manage End-to-End Freight Operations: Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
- Negotiate Rates and Contracts: Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
- Handle Shipment Documentation: Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
- Track Shipments and Provide Client Updates: Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
- Coordinate Customs Clearance: Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
- Maintain Client Relationships: Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
- Identify Process Improvements: Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
- Experience: Minimum 1 year of experience in Air or Ocean Imports.
- Shipment Knowledge: Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.
- Strong Communication Skills: Confident in both verbal and written communication, with the ability to build and maintain client relationships.
- Incoterms Expertise: Comprehensive knowledge of Incoterms as they relate to import operations.
- Customer-Focused and Deadline-Driven: Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.
Benefits:
- Salary: £30,000 to £35,000, based on experience.
- Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM.
- Additional Perks: Annual salary review and bonus, 25 days of annual leave plus bank holidays, pension plan.
This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.
Locations
Office Specialist employer: ALS Recruiting Ltd
Contact Detail:
ALS Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in freight operations. Understanding current customs procedures and documentation requirements will give you an edge during interviews, showcasing your proactive approach to the role.
✨Tip Number 2
Network with professionals in the logistics and freight industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals that could help you land the Office Specialist position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your customer-focused approach and ability to resolve issues will demonstrate your suitability for the role.
✨Tip Number 4
Brush up on your knowledge of Incoterms and be ready to explain how they apply to import operations. This expertise is crucial for the role and will show that you're well-prepared and knowledgeable about the industry.
We think you need these skills to ace Office Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Air or Ocean Imports. Emphasise your understanding of the import process, customs procedures, and any specific achievements that demonstrate your ability to manage freight operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention specific examples of how you've built client relationships and resolved issues in previous roles.
Highlight Incoterms Knowledge: Since expertise in Incoterms is crucial for this role, ensure you mention your knowledge and experience with them in both your CV and cover letter. This will show that you understand the complexities of import operations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at ALS Recruiting Ltd
✨Showcase Your Freight Knowledge
Make sure to demonstrate your understanding of the entire import process, including customs procedures and documentation. Be prepared to discuss specific experiences you've had in Air or Ocean Imports, as this will show your expertise in the field.
✨Communicate Clearly and Confidently
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated with clients and resolved issues.
✨Familiarise Yourself with Incoterms
Brush up on your knowledge of Incoterms and be ready to explain how they relate to import operations. This will not only show your expertise but also your commitment to understanding the nuances of the role.
✨Demonstrate a Customer-Focused Approach
Prepare to discuss how you have built and maintained client relationships in previous roles. Highlight any specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's values.
