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- Tasks: Manage freight operations, negotiate rates, and ensure smooth shipment processes.
- Company: Join a dynamic team in the logistics industry focused on air and sea freight.
- Benefits: Enjoy a hybrid work schedule, competitive salary, and generous annual leave.
- Why this job: Perfect for those who love problem-solving and building client relationships in a fast-paced environment.
- Qualifications: 1 year of experience in imports, strong communication skills, and knowledge of customs procedures required.
- Other info: Annual salary reviews and bonuses make this role even more rewarding.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities:
- Manage End-to-End Freight Operations: Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
- Negotiate Rates and Contracts: Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
- Handle Shipment Documentation: Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
- Track Shipments and Provide Client Updates: Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
- Coordinate Customs Clearance: Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
- Maintain Client Relationships: Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
- Identify Process Improvements: Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
- Experience: Minimum 1 year of experience in Air or Ocean Imports.
- Shipment Knowledge: Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.
- Strong Communication Skills: Confident in both verbal and written communication, with the ability to build and maintain client relationships.
- Incoterms Expertise: Comprehensive knowledge of Incoterms as they relate to import operations.
- Customer-Focused and Deadline-Driven: Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.
Benefits:
- Salary: £30,000 to £35,000, based on experience.
- Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM, with a hybrid working arrangement (3 days in the office, 2 days working from home).
- Additional Perks: Annual salary review and bonus. 25 days of annual leave plus bank holidays. Pension plan.
This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.
Locations
Import Specialist employer: ALS Recruiting Ltd
Contact Detail:
ALS Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in air and sea freight. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the logistics and import/export sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed shipments or improved processes in your previous roles. Being able to share concrete experiences will set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by being proactive in following up with us after your application. A polite email expressing your enthusiasm for the role can leave a positive impression and keep you on our radar.
We think you need these skills to ace Import Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Air or Ocean Imports. Emphasise your understanding of the import process, customs procedures, and any specific achievements that demonstrate your ability to manage freight operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention specific examples of how you've successfully managed client relationships and resolved issues in past roles.
Highlight Incoterms Knowledge: Since expertise in Incoterms is crucial for this role, ensure you mention your familiarity with them in both your CV and cover letter. Provide examples of how you've applied this knowledge in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at ALS Recruiting Ltd
✨Showcase Your Freight Knowledge
Make sure to demonstrate your understanding of the entire import process, including customs procedures and documentation. Be prepared to discuss specific experiences you've had with air or ocean imports, as this will show your expertise in the field.
✨Communicate Clearly and Confidently
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated with clients and resolved issues.
✨Familiarise Yourself with Incoterms
Brush up on your knowledge of Incoterms and be ready to explain how they relate to import operations. This will not only show your expertise but also your commitment to understanding the nuances of the role.
✨Demonstrate Customer Focus
Prepare to discuss how you have built and maintained client relationships in previous roles. Highlight any specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's focus on excellent service.
