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- Tasks: Manage freight operations, negotiate rates, handle documentation, and track shipments.
- Company: Join a dynamic team in the logistics industry focused on air and sea freight.
- Benefits: Enjoy a competitive salary, annual leave, pension plan, and bonuses.
- Why this job: Be part of a fast-paced environment that values customer service and operational efficiency.
- Qualifications: 1 year of experience in imports, strong communication skills, and knowledge of Incoterms required.
- Other info: Work Monday to Friday, 9:00 AM to 5:30 PM with opportunities for process improvement.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities:
- Manage End-to-End Freight Operations: Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
- Negotiate Rates and Contracts: Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
- Handle Shipment Documentation: Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
- Track Shipments and Provide Client Updates: Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
- Coordinate Customs Clearance: Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
- Maintain Client Relationships: Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
- Identify Process Improvements: Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
- Experience: Minimum 1 year of experience in Air or Ocean Imports.
- Shipment Knowledge: Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.
- Strong Communication Skills: Confident in both verbal and written communication, with the ability to build and maintain client relationships.
- Incoterms Expertise: Comprehensive knowledge of Incoterms as they relate to import operations.
- Customer-Focused and Deadline-Driven: Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.
Benefits:
- Salary: £30,000 to £35,000, based on experience.
- Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM.
- Additional Perks: Annual salary review and bonus.
- 25 days of annual leave plus bank holidays.
- Pension plan.
This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.
Import Specialist employer: ALS Recruiting Ltd
Contact Detail:
ALS Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in air and sea freight. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the import/export field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed shipments or resolved issues in the past. Highlighting your problem-solving skills will show us that you're capable of handling the challenges of the role.
✨Tip Number 4
Demonstrate your customer service skills by preparing to share how you've built and maintained client relationships in previous roles. This is crucial for the Import Specialist position, and we want to see your approach to client satisfaction.
We think you need these skills to ace Import Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Air or Ocean Imports. Emphasise your understanding of the import process, customs procedures, and any specific achievements that demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention specific examples of how you've successfully managed freight operations or improved processes in previous roles.
Highlight Incoterms Knowledge: Since knowledge of Incoterms is crucial for this role, ensure you mention your expertise in this area. Provide examples of how you've applied this knowledge in past positions to enhance operational efficiency.
Showcase Problem-Solving Skills: In your application, include instances where you've resolved shipment delays or issues. This will demonstrate your ability to handle challenges effectively and maintain client satisfaction.
How to prepare for a job interview at ALS Recruiting Ltd
✨Showcase Your Freight Knowledge
Make sure to demonstrate your understanding of the entire import process, including customs procedures and documentation. Be prepared to discuss specific experiences you've had with Air and Sea Freight shipments.
✨Highlight Your Negotiation Skills
Since negotiating rates and contracts is a key responsibility, come equipped with examples of how you've successfully negotiated in the past. This will show your potential employer that you can secure competitive rates and favourable contracts.
✨Emphasise Communication Abilities
Strong communication skills are essential for this role. Be ready to share instances where you've effectively communicated with clients or resolved issues. This will illustrate your ability to maintain client relationships and keep them informed.
✨Discuss Process Improvements
Employers appreciate candidates who can identify and implement process improvements. Think of examples where you've enhanced operational efficiency or reduced costs in previous roles, and be prepared to discuss these during your interview.
