At a Glance
- Tasks: Coordinate assay reporting services and manage client communications in a fast-paced lab environment.
- Company: Join ALS, a global leader in scientific testing and data-driven insights.
- Benefits: Enjoy a competitive salary, 25 days holiday, life assurance, and free parking.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact while developing your career in a supportive and dynamic team.
- Qualifications: Strong organisational skills and a passion for customer service; training provided.
The predicted salary is between 26500 - 26500 € per year.
At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. ALS are seeking a highly organised and detail-focused Assay Services Administrator to join our Assay Services team. This is an excellent opportunity for someone looking to develop a career within a fast-paced laboratory and client services environment.
Working closely with the Assay Services Manager, you will play a key role in coordinating assay reporting services, managing client communications, and ensuring the smooth delivery of assay operations from start to finish. This role would suit someone who enjoys administration, thrives on accuracy, and takes pride in delivering excellent customer service. Full training will be provided.
Role Location: Prescot
Shift: Monday to Friday (08:30 - 17:00)
Contract: Full Time & Permanent
Annual Salary: £26,500
Hours: 37.5
Closing Date: Friday 22nd May 2026
The Day to Day
- Managing assigned assay jobs from start to completion
- Confirming contract specifications and maintaining accurate records
- Using LIMS and EXACT systems to update data, generate reports, invoices, pricing information, and work-in-progress updates
- Liaising professionally with clients regarding sample receipts, turnaround times, and reporting updates
- Performing quality checks on reports, certificates, and documentation to ensure accuracy
- Coordinating with laboratory staff, overseas offices, and refineries to support efficient service delivery
- Managing key client accounts and maintaining strong client relationships
- Ensuring all assay instructions and documentation are processed promptly and in line with company procedures
- Supporting weekly courier checks and ensuring correct certification and invoicing documentation is dispatched
- Maintaining accurate filing, reporting, and record storage in accordance with quality systems
The Essentials
- Strong organisational skills with excellent attention to detail
- Good communication skills, both written and verbal
- Confident using computer systems and databases
- Literate and numerate with the ability to manage multiple tasks effectively
- Able to work independently while collaborating with internal teams and external clients
- Professional and customer-focused approach
- Experience in administration or client services is advantageous, but not essential
- Willingness to learn new systems and processes — full training will be provided
Employee Benefits Include:
- Attractive Salary
- Shift Allowance
- Life Assurance
- 25 days holiday, plus bank holidays
- 6% employer pension
- Free Parking
- Free Staff Canteen
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
Assay Services Administrator in Prescot employer: ALS Global
At ALS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Prescot. Our commitment to employee development is reflected in our comprehensive training programmes and diverse career opportunities, ensuring that every team member can thrive and make a meaningful impact. With attractive benefits such as a competitive salary, generous holiday allowance, and a strong focus on work-life balance, joining ALS means becoming part of a passionate community dedicated to building a healthier future.
StudySmarter Expert Advice🤫
We think this is how you could land Assay Services Administrator in Prescot
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ALS and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Assay Services Administrator, especially your organisational and communication skills.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled client communications or resolved issues in the past. This will highlight your ability to thrive in a client-focused environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Assay Services Administrator in Prescot
Some tips for your application 🫡
Craft a Tailored Cover Letter:When writing your cover letter, make sure to highlight your organisational skills and attention to detail. We want to see how you can bring your unique experiences to the Assay Services team, so don’t hold back on showcasing your passion for administration and customer service!
Showcase Your Communication Skills:Since this role involves liaising with clients and internal teams, it’s crucial to demonstrate your written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively, just like you would in the role.
Highlight Relevant Experience:Even if you don’t have direct experience in assay services, any administrative or client service roles can be relevant. We’re looking for transferable skills, so make sure to mention any past experiences that showcase your ability to manage multiple tasks and maintain accuracy.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about ALS and what we stand for.
How to prepare for a job interview at ALS Global
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assay Services Administrator role. Familiarise yourself with the key responsibilities like managing assay jobs and liaising with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you maintain accuracy and attention to detail in your work, as these are crucial for the job.
✨Practice Your Communication Skills
As you'll be liaising with clients and internal teams, it's essential to demonstrate good communication skills. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios you could encounter in the role, such as updating clients on assay progress.
✨Emphasise Your Willingness to Learn
Since full training will be provided, highlight your eagerness to learn new systems and processes. Share examples of how you've quickly adapted to new tools or environments in the past. This will reassure the interviewers that you're ready to take on the challenges of the role.
