At a Glance
- Tasks: Manage warm leads and guide customers through solar and battery installations.
- Company: Join Alps Electrical, a top-rated renewable energy installer in the North East.
- Benefits: Excellent salary, bonuses, company electric vehicle, and career progression.
- Other info: Enjoy a supportive team environment with ongoing training and development.
- Why this job: Make a real impact in renewable energy while building lasting customer relationships.
- Qualifications: Sales experience and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Alps Electrical Ltd are one of the highest-rated renewable energy installers in the North East, specialising in Solar PV, Battery Storage, EV Charging and Electrical Services. Due to continued growth and a huge volume of active enquiries, we are looking for an ambitious, organised and personable Customer Conversion & Sales Manager to help us maximise opportunities, improve customer experience and convert more enquiries into completed installations. This is NOT a cold‑calling sales role. We are looking for someone who understands people, builds trust naturally, follows up professionally and genuinely enjoys helping customers make informed decisions. You will work closely with our directors and installation teams to help drive the next stage of growth for the business.
The Role
- Managing and nurturing warm leads and existing quotations
- Following up with customers considering solar and battery installations
- Visiting potential customers to discuss their requirements and help guide them through the process
- Booking and organising site surveys
- Helping customers understand system options, savings and benefits
- Supporting customers through the decision‑making process
- Helping improve quote conversion rates
- Organising customer follow‑up campaigns and referral initiatives
- Assisting with local marketing events and community engagement
- Working alongside management to improve sales processes and customer experience
- Identifying new opportunities within our existing customer base
- Helping generate additional revenue opportunities from EV charger and electrical customers
- Building long‑term relationships and maintaining Alps Electrical's excellent reputation
What We're Looking For
- Previous experience in sales, customer relationship management or business development
- Highly organised and proactive
- Excellent communication and people skills
- Confidence speaking with customers face‑to‑face and over the phone
- Ability to build trust and relationships
- Driven, ambitious and commercially minded
- Ability to manage multiple enquiries and follow‑ups effectively
- Wants to be part of a growing local business
- Positive attitude and strong work ethic
- Enjoys working within a close‑knit team environment
- Experience within solar, renewables, electrical or construction industries would be beneficial but is not essential
What We Offer
- Excellent basic salary depending on experience
- Bonus and commission structure
- Company electric vehicle supplied
- Genuine long‑term career progression opportunities
- Opportunity to help shape and grow the department
- Friendly and supportive team environment
- Company pension
- Company events
- Free on‑site parking
- Ongoing training and development
- Opportunity to work with one of the region's leading renewable energy companies
Why Join Alps Electrical?
At Alps Electrical, we pride ourselves on quality workmanship, customer service and reputation. We are not a high‑pressure sales company — we focus on doing things properly and building long‑term trust with our customers. This is a fantastic opportunity for the right person to join a growing business at an exciting stage and play a key role in its future growth.
Customer Conversion & Sales Manager employer: ALPS Electrical Ltd
Alps Electrical Ltd is an exceptional employer, offering a supportive and friendly team environment where employees can thrive. With a focus on quality workmanship and customer service, the company provides excellent career progression opportunities, ongoing training, and a competitive salary package that includes bonuses and a company electric vehicle. Join us in making a meaningful impact in the renewable energy sector while enjoying the benefits of working with one of the North East's leading installers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Conversion & Sales Manager
✨Tip Number 1
Get to know the company inside out! Research Alps Electrical Ltd, their values, and their projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings related to renewable energy. Meeting people face-to-face can open doors and give you a chance to showcase your personality and skills.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Conversion & Sales Manager. Highlight your ability to build trust and improve customer experiences—these are key for this position.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Conversion & Sales Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and renewable energy. A bit of enthusiasm can go a long way!
Tailor Your Application:Make sure to tailor your application specifically for the Customer Conversion & Sales Manager role. Highlight your relevant experience in sales and customer relationship management, and how it aligns with our mission at Alps Electrical.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Alps Electrical!
How to prepare for a job interview at ALPS Electrical Ltd
✨Know Your Stuff
Before the interview, make sure you understand the renewable energy sector, especially solar and battery storage. Familiarise yourself with Alps Electrical's services and values. This will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your People Skills
Since this role is all about building trust and relationships, be prepared to share examples of how you've successfully managed customer relationships in the past. Highlight your communication skills and how you’ve helped customers make informed decisions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer enquiries. Think of specific situations where you turned a lead into a sale or improved a customer's experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Ask about their growth plans, team dynamics, or how they measure success in this position. This shows you're genuinely interested in being part of their journey.
