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- Tasks: Provide top-notch tech support and troubleshoot issues for our clients.
- Company: Join ALPLA, a global leader in high-quality plastic packaging.
- Benefits: Enjoy a competitive salary, generous pension, and exciting perks.
- Why this job: Be part of a dynamic team making a difference in packaging solutions.
- Qualifications: Tech-savvy with strong problem-solving skills and customer service experience.
- Other info: Flexible shift pattern with opportunities for career advancement.
The predicted salary is between 28000 - 42000 £ per year.
Location: Wirral
Permanent
Shift Pattern: 4 on / 4 off 12 hour days & nights
£47,000 + Benefits
Benefits package includes:
- Generous pension contributions
- Life Assurance
- Employee Christmas vouchers
- PerkBox High Street brand discounts
- Long service awards
At ALPLA, we stand for high-quality plastic packaging throughout the world. Around 22,000 colleagues produce quality packaging.
Tech Support Engineer (Contract) employer: Alpla
Contact Detail:
Alpla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Support Engineer (Contract)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ALPLA on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common tech support scenarios. We want to show that we can handle those 12-hour shifts with ease, so practice answering questions about troubleshooting and customer service.
✨Tip Number 3
Don’t forget to highlight your flexibility! With a shift pattern of 4 on / 4 off, we should emphasise our ability to adapt to different schedules and work well under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our CV and cover letter to match what ALPLA is looking for.
We think you need these skills to ace Tech Support Engineer (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills for the Tech Support Engineer role. We want to see how your background aligns with what we do at ALPLA, so don’t be shy about showcasing your tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about tech support and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon unless it’s relevant, and make sure your writing is easy to read – we want to understand your experience without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Alpla
✨Know Your Tech Inside Out
As a Tech Support Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specific technologies and tools mentioned in the job description. Be ready to discuss how you've used them in past roles or projects.
✨Showcase Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your problem-solving abilities.
✨Understand the Company Culture
Research ALPLA and their values. Understanding their commitment to quality and teamwork can help you align your answers with what they’re looking for. Mentioning how you fit into their culture can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
