At a Glance
- Tasks: Be the friendly face of our company, managing reception and providing essential admin support.
- Company: Join ALPLA, a global leader in high-quality plastic packaging.
- Benefits: Enjoy a competitive salary, generous pension, bonuses, and discounts on high street brands.
- Other info: Dynamic workplace with opportunities for training, development, and career growth.
- Why this job: Make a real impact by creating a welcoming environment for visitors and supporting the team.
- Qualifications: Previous experience in reception or admin, with strong communication and organisational skills.
Location: Golborne, Warrington (WA3)
Permanent (Monday-Friday 7-4) £30,000 - £34,000 Dependant on Experience
Benefits package: Generous pension contributions, Bonus, Life Assurance, Employee Christmas vouchers, PerkBox – High Street brand discounts, Long service awards, Subsidised onsite canteen.
At ALPLA, we stand for high-quality plastic packaging throughout the world. Around 22,000 colleagues produce quality packaging for foodstuffs, cosmetics and industrial cleaning brands for many blue-chip clients across 182 ALPLA sites in 45 countries.
Job Purpose: As the first point of contact for visitors, customers, contractors and employees, you will play a key role in creating a welcoming and professional environment while providing comprehensive administrative support across the business. This is a varied position combining reception, administration, facilities coordination and office support responsibilities. The successful candidate will be highly organised, proactive and capable of managing multiple priorities in a fast-paced manufacturing environment.
Key Responsibilities:
- Provide a professional and welcoming reception service, acting as the first point of contact for visitors, customers, contractors and general enquiries.
- Manage the site switchboard, visitor arrivals, meeting room bookings, deliveries and daily contractor inductions.
- Coordinate business travel arrangements, including flights, accommodation, taxis, conferences and external meetings.
- Process incoming and outgoing post, arrange customer sample shipments and provide tracking information as required.
- Respond to enquiries from external organisations and business partners, maintaining a high standard of customer service.
- Coordinate catering requirements and ensure meeting rooms remain fully stocked, organised and presentation-ready.
- Manage office, kitchen and PPE supplies, monitoring stock levels and placing orders as required.
- Support site facilities, health, safety and fire compliance activities, helping to maintain a safe and professional working environment.
Key Requirements:
- Previous experience in reception, administration or office coordination role.
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to prioritise a varied workload.
- A professional and confident manner when dealing with visitors and stakeholders.
- Good IT skills, including Microsoft Office applications.
- High levels of accuracy and attention to detail.
- The ability to work independently and use initiative.
- Experience within a manufacturing or industrial environment would be advantageous but is not essential.
Additional Information:
- Life assurance from day one
- Bonus scheme
- Company Pension scheme
- Subsidised canteen
- Training and Development Support
- Maternity and Paternity Pay Scheme
- Christmas vouchers for you and your children
- Long service awards
Our new perk box offering a wealth of benefits such as:
- Money off purchases such as food, drink, cinema, tickets, clothing, and homeware and so much more
- A number of freebies across the perk box site, such as free coffees
- Online access to free exercise and yoga classes with 24/7 access to qualified therapists
Contact Nathan Turtington – UK Internal Recruiter for more information.
Front Desk Administrator employer: ALPLA UK Ltd
ALPLA is an exceptional employer located in Golborne, Warrington, offering a dynamic work environment where employees are valued and supported. With a comprehensive benefits package that includes generous pension contributions, bonuses, and a wealth of employee perks through PerkBox, ALPLA fosters a culture of growth and recognition, ensuring that every team member has the opportunity to thrive in their career while contributing to high-quality plastic packaging solutions for renowned global brands.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Administrator
✨Tip Number 1
Get to know the company! Research ALPLA and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Front Desk Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Front Desk Administrator role. Highlight your previous experience in reception or administration, and don’t forget to showcase your excellent communication skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at ALPLA. Mention specific responsibilities from the job description that excite you and how your skills align with them. We love a bit of personality!
Showcase Your Organisational Skills:As a Front Desk Administrator, being organised is key. In your application, give examples of how you've managed multiple priorities in a fast-paced environment. We want to know how you keep everything running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to our team!
How to prepare for a job interview at ALPLA UK Ltd
✨Know the Company Inside Out
Before your interview, take some time to research ALPLA and its role in the packaging industry. Understanding their values, products, and recent news will help you tailor your answers and show genuine interest.
✨Showcase Your Organisational Skills
As a Front Desk Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed priorities or improved efficiency. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Customer Service Approach
Since you'll be the first point of contact, it's crucial to convey a professional and welcoming attitude. Role-play common scenarios with a friend to refine your communication skills and ensure you can handle enquiries confidently.
✨Prepare Questions for Your Interviewer
Having thoughtful questions ready shows your enthusiasm for the role. Ask about team dynamics, training opportunities, or how success is measured in the position. This not only helps you gauge if it's the right fit but also leaves a positive impression.
