ALPLA Group in Golborne (WA3) is seeking a UK IT Helpdesk Technician to deliver responsive first- and second-line support to our UK employees, onsite at Golborne with occasional visits to other locations.
You will log, triage, resolve, and escalate incidents within SLAs, manage the helpdesk queue, deploy devices, and support Microsoft 365 and collaboration tools, while ensuring security and company standards.
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