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For Companies At a Glance
- Tasks: Engage customers, drive sales, and share your outdoor knowledge in a vibrant retail environment.
- Company: Join Alpkit, a multi-award-winning adventure sports brand with a passion for the outdoors.
- Benefits: Enjoy discounts, extra holiday, life insurance, and paid volunteer days.
- Why this job: Be part of a community that values sustainability and customer experience while having fun.
- Qualifications: No specific qualifications needed, just a love for the outdoors and great customer service skills.
- Other info: Relaxed atmosphere with tea, coffee, and good music to keep you motivated.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Alpkit Hathersage, England, United Kingdom
Are you passionate about the outdoors—whether it’s running, swimming, cycling, or simply exploring? Do you love sharing your knowledge of local adventures and helping people gear up for their next journey? We’re searching for a Keyholder who thrives on the shop floor, enjoys engaging with customers, and is excited to be part of a vibrant, sustainable outdoor retail environment.
What you’ll be doing
- Support the Store Manager and Assistant Store Manager in driving sales and providing world‑class customer service.
- Engage customers on the shop floor, share knowledge of the outdoors, and advise on the best kit for local adventures.
- Open and close the store when the Store Manager/Assistant Store Manager are absent.
- Assist with deliveries.
The Store
We have a relaxed retail environment, but we work hard. Tea (and coffee for the non‑believers) is always to hand, decent music is almost always on, and we are driven by our mission to support our customers “go nice places do good things”.
About Alpkit
Customer experience is placed at the heart of Alpkit operations. We strive to be with our customer throughout their journey with us. Our entire operation works to continually improve the Alpkit experience for our customers, from increasing product range and performance, to addressing customer concerns such as minimising plastic use and improving our internal systems to advance our service. We are a multi‑award‑winning adventure sports brand and retailer. Our pursuit of great customer experience is at the core of what we do.
Perks of the job
- Ability to buy extra holiday.
- Alpkit discount for you, your family, and friends.
- Life insurance; critical illness cover.
- Cycle to work scheme; enhanced pension contributions.
- Paid volunteer days.
- Environmentally and sustainability conscious; we promote a learning culture.
About us
We value all cultures, backgrounds, and experiences, Alpkit is an equal opportunity employer and welcomes everyone to our team, so be yourself, join our community and help us “Go Nice Places, Do Good Things.”
If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example – she/her, he/him, they/them, etc).
How to apply
We’re a bunch of do‑ers that make things happen. We enjoy the industry and energy of work and find reward in what we achieve so if you feel this role is a good fit, we’d love to hear from you. Please send your CV and covering letter to jobs@alpkit.com
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Sales and Business Development
Industries
- Sporting Goods
#J-18808-Ljbffr
Retail Supervisor employer: Alpkit
Contact Detail:
Alpkit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into Alpkit's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about the outdoors and our customers' experiences.
✨Tip Number 2
Practice your customer engagement skills. Think of scenarios where you can share your outdoor knowledge and help customers choose the right gear. We want to see how you connect with people on the shop floor!
✨Tip Number 3
Be ready to showcase your teamwork abilities. As a Retail Supervisor, you'll be supporting the Store Manager and Assistant Store Manager. Share examples of how you've worked well in a team before—this will impress us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let your love for the outdoors shine through! Share your personal experiences with running, cycling, or exploring, and how they connect to the role. We want to see that you’re not just looking for a job, but that you genuinely care about helping others gear up for their adventures.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your knowledge of outdoor activities. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Yourself: At Alpkit, we value authenticity. Don’t be afraid to let your personality come through in your application. Whether it’s your unique style of writing or sharing a fun fact about yourself, we want to get to know the real you. Remember, we’re all about building a community!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Alpkit!
How to prepare for a job interview at Alpkit
✨Know Your Outdoor Stuff
Make sure you brush up on your knowledge of outdoor activities and gear. Be ready to share your own experiences and recommendations for local adventures. This will show your passion and help you connect with the interviewers.
✨Engage Like a Pro
During the interview, demonstrate your customer engagement skills. Practice how you would approach customers on the shop floor, offering assistance and sharing knowledge. Role-playing scenarios can be a great way to prepare for this.
✨Show Your Team Spirit
Alpkit values teamwork, so be prepared to discuss how you’ve collaborated with others in past roles. Share examples of how you supported colleagues or contributed to a positive work environment, especially in retail settings.
✨Embrace the Company Culture
Familiarise yourself with Alpkit’s mission and values. Be ready to discuss how you align with their commitment to sustainability and customer experience. Showing that you resonate with their culture can set you apart from other candidates.