Customer Experience Lead – Omni-Channel & Training

Customer Experience Lead – Omni-Channel & Training

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Alpkit Limited.

At a Glance

  • Tasks: Lead a passionate team to deliver exceptional customer service and enhance the customer experience.
  • Company: Alpkit Limited, a forward-thinking company based in Edinburgh.
  • Benefits: Hybrid work model, competitive salary, and a focus on sustainability.
  • Other info: Embrace diversity and innovation in a dynamic work environment.
  • Why this job: Join us to make a real difference in customer experience while promoting sustainability.
  • Qualifications: Experience in leading e-commerce customer service teams and excellent communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Alpkit Limited in Edinburgh is looking for a Customer Support Assistant Manager to lead our dedicated team.

You will ensure outstanding customer service while collaborating on diverse projects to enhance the customer experience.

The right candidate will have experience in leading an e-commerce customer service team, excel in communication, and align with our sustainability goals.

This hybrid role appreciates diverse backgrounds and values innovation.

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Customer Experience Lead – Omni-Channel & Training employer: Alpkit Limited.

Alpkit Limited is an exceptional employer located in the vibrant city of Edinburgh, offering a dynamic work culture that prioritises sustainability and innovation. As a Customer Experience Lead, you will have the opportunity to lead a passionate team while enjoying a hybrid work environment that fosters personal and professional growth. With a commitment to outstanding customer service and diverse projects, Alpkit provides a rewarding workplace for those looking to make a meaningful impact.

Alpkit Limited.

Contact Details:

Alpkit Limited. Recruitment Team

We think you need these skills to ace Customer Experience Lead – Omni-Channel & Training

Customer Service Leadership
E-commerce Experience
Communication Skills
Project Collaboration
Sustainability Awareness
Innovation
Team Management