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- Tasks: Support finance and procurement processes in D365 Finance & Operations, ensuring smooth operations.
- Company: Join a dynamic public sector client within the Enterprise Systems team.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
- Why this job: Make a meaningful impact by enhancing finance systems and driving operational efficiency.
- Qualifications: Experience as a D365 Finance Functional Consultant with strong incident management skills.
The predicted salary is between 55000 - 65000 £ per year.
We have an exciting opportunity for a Senior Functional Specialist for our public sector client. This role sits within the Enterprise Systems team in the CIO function and is pivotal in ensuring the smooth operation of finance and procurement processes within D365 Finance & Operations. You will be the primary point of contact for functional support, incident resolution, and continuous service improvement. Working closely with finance, procurement, and project teams, you'll help drive operational efficiency, maintain compliance, and support system enhancements. The role also involves collaboration with technical teams to manage escalations and ensure robust documentation and governance practices.
Responsibilities:
- Support & Incident Management
- Serve as the primary point of contact for finance- and procurement-related issues in D365 F&O.
- Provide day-to-day assistance to finance, procurement, and project teams in using D365 effectively.
- Investigate, diagnose, and resolve functional incidents and service requests within agreed SLAs.
- Work with technical, development, and infrastructure teams to manage escalations and deliver permanent fixes.
- Log, document, and track issues through Azure DevOps and Freshservice.
- Maintain functional knowledge base and support documentation.
- Maintain accurate configuration and business process documentation.
- Participate in post-incident reviews and continuous service improvement initiatives.
About the Candidate:
This is a great opportunity for someone with the right skills and passion to join the Enterprise Systems team within CIO. We're looking for a proactive and detail-oriented D365 Finance & Operations Functional Consultant with a passion for support and service excellence. You'll bring strong functional expertise across core finance and procurement modules, along with experience in incident management and system testing. Your ability to bridge the gap between business and IT teams will be key to your success. If you thrive in a collaborative environment and are committed to continuous improvement, this is a great opportunity to make a meaningful impact.
Essential Skills Required:
- Proven experience as a D365 Finance & Operations Functional Consultant, preferably in a support or managed service capacity.
- Experience providing post-go-live support in D365 environment.
- Strong functional knowledge across:
- General Ledger (GL): journal management, allocations, financial dimensions, posting profiles
- Accounts Payable (AP): vendor invoices, payments, settlements, workflows
- Accounts Receivable (AR): customer invoicing, cash receipts, collections
- Credit & Collections: collection letters, aging, interest notes, customer credit management
- Fixed Assets (FA): capitalization, depreciation, impairment, disposals
- Procurement & Sourcing: purchase requisitions, purchase orders, approvals, vendor collaboration
- Project Management & Accounting (PMA): project setup, WBS, funding, cost control, revenue recognition, and research grant tracking
Support Experience:
- Working knowledge of ITIL processes (incident, problem, and change management).
- Use of LCS and Azure DevOps and Freshservice for ticket management, testing, and deployment tracking.
- Experience managing functional testing cycles for system updates and hotfixes.
- Familiarity with compliance and reporting obligations tied to funded research projects.
- Ability to bridge the gap between finance teams, research operations, and IT.
Desirable Skills & Experience:
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310).
- Familiarity with Power BI, Power Platform, and Excel add-ins for reporting.
- Experience with multi-currency configurations.
- Knowledge of security roles, segregation of duties, and workflow approval hierarchies.
- Exposure to D365 Supply Chain Management (SCM) integration points.
- Understanding of data management framework.
- Prior experience supporting finance systems within public sector, higher education, or research institutions.
West London, Hybrid working.
Senior Functional Specialist D365 Finance in London employer: Alpine Resourcing
Contact Detail:
Alpine Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Functional Specialist D365 Finance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and procurement sectors, especially those who work with D365. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've tackled challenges in D365 Finance & Operations. Real-life stories make you memorable!
✨Tip Number 3
Don’t forget to follow up! After any meeting or interview, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Senior Functional Specialist position.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your expertise in D365. Plus, it helps us keep track of your application and ensures you don’t miss out on any updates.
We think you need these skills to ace Senior Functional Specialist D365 Finance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Functional Specialist role. Highlight your experience with D365 Finance & Operations and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Expertise: In your application, don’t just list your skills—show us how you’ve used them! Provide examples of how you've supported finance and procurement processes, and mention any specific incidents you've resolved. This will help us see your practical experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Alpine Resourcing
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of D365 Finance & Operations, especially the core modules like General Ledger, Accounts Payable, and Procurement. Be ready to discuss specific scenarios where you've successfully resolved issues or improved processes using these functionalities.
✨Showcase Your Incident Management Skills
Prepare examples of how you've handled incident management in the past. Think about times when you diagnosed and resolved functional incidents quickly. Highlight your experience with tools like Azure DevOps and Freshservice, as this will show you're familiar with the systems they use.
✨Emphasise Collaboration
This role requires working closely with finance, procurement, and technical teams. Be ready to share examples of how you've effectively bridged the gap between business and IT. Discuss any collaborative projects you've been part of and how you contributed to their success.
✨Continuous Improvement Mindset
Demonstrate your commitment to continuous service improvement. Talk about any initiatives you've led or participated in that aimed at enhancing operational efficiency or compliance. This will show that you're proactive and dedicated to making a meaningful impact.