Service Engineer

Service Engineer

Gloucester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Service Engineer, conducting on-site service checks and ensuring client satisfaction.
  • Company: Alpine Fire Engineers is a leading specialist in mechanical fire suppression across the UK.
  • Benefits: Enjoy a competitive salary, benefits package, and opportunities for personal development.
  • Why this job: Be part of a collaborative culture that values technical expertise and client-focused service.
  • Qualifications: Experience with commercial sprinkler systems and good communication skills are essential.
  • Other info: We promote equal opportunities and support your growth in a dynamic work environment.

The predicted salary is between 36000 - 60000 £ per year.

About the Company: Alpine Fire Engineers are a market leading nationwide mechanical fire suppression specialist, providing design, project management, and maintenance services. We are proud of our technical expertise, collaboration, and value engineering.

About the Role: We have Service Engineers located nationwide and are looking for talented people to join our ever-growing team.

  • To carry out on-site service checks for new and live contracts in line with company procedures and ensuring a client-focused approach at all times.
  • To ensure all check sheets and logs are completed accurately and within agreed timescales.
  • Highlight immediately any major issues which may arise or anything that requires urgent attention.
  • Complete company documentation and forward to the office in order for any ordering of parts to be processed, re-visits to site to be planned, and paperwork to be filed.
  • Responsible for having customer sign off work via work sheets.
  • Carry out site visits for clients provide detailed information to Service Manager in order for quote to be produced and discussed with the client.
  • Attend site visits in line with client requirements.
  • Complete all company documentation within agreed timescales.

Required Skills:

  • Experience in commercial sprinkler systems
  • Good health and safety knowledge
  • Basic IT skills
  • Collaborative, flexible, and a great communicator
  • Full Driving License

Pay range and compensation package: Competitive salary and benefits package.

Equal Opportunity Statement: We strive to continually lead with our values and beliefs that enable our colleagues to develop their potential and bring their full self to work.

Service Engineer employer: Alpine Fire Engineers Ltd

Alpine Fire Engineers is an exceptional employer, offering a dynamic work environment where technical expertise and collaboration are at the forefront. With a commitment to employee growth, we provide comprehensive training and development opportunities, ensuring our Service Engineers thrive in their roles. Located nationwide, our team enjoys a competitive salary and benefits package, fostering a culture that values innovation and client satisfaction.
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Contact Detail:

Alpine Fire Engineers Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in fire suppression systems. This will not only help you during interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with current or former employees of Alpine Fire Engineers on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that showcase your problem-solving skills and ability to work under pressure. This is crucial for a role that involves on-site service checks and client interactions.

✨Tip Number 4

Research common health and safety regulations related to fire suppression systems. Being knowledgeable about these can set you apart as a candidate who prioritises safety and compliance in their work.

We think you need these skills to ace Service Engineer

Experience in Commercial Sprinkler Systems
Health and Safety Knowledge
Basic IT Skills
Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Time Management
Problem-Solving Skills
Team Collaboration
Flexibility and Adaptability
Documentation and Reporting Skills
Full Driving License

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Service Engineer position. Tailor your application to highlight your relevant experience in commercial sprinkler systems and health and safety knowledge.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical expertise, collaborative skills, and any relevant certifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the job requirements.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your problem-solving skills and customer-focused approach, as these are crucial for the Service Engineer position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.

How to prepare for a job interview at Alpine Fire Engineers Ltd

✨Showcase Your Technical Knowledge

As a Service Engineer, it's crucial to demonstrate your understanding of commercial sprinkler systems. Be prepared to discuss your previous experience and any relevant projects you've worked on. This will show the interviewers that you have the technical expertise they are looking for.

✨Emphasise Health and Safety Awareness

Given the nature of the role, highlighting your knowledge of health and safety regulations is essential. Be ready to provide examples of how you've implemented safety measures in past roles, as this will reassure the interviewers of your commitment to maintaining a safe working environment.

✨Demonstrate Strong Communication Skills

Since the role involves client interaction, showcasing your communication skills is vital. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've effectively collaborated with clients and team members in the past.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter on-site and how you would address them. This will help you illustrate your problem-solving abilities and client-focused approach, which are key for this position.

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