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- Tasks: Support customers with fire safety systems and ensure high service standards.
- Company: Join a diverse team at an award-winning workplace focused on teamwork and improvement.
- Benefits: Enjoy company events, a supportive environment, and opportunities for personal growth.
- Why this job: Be part of a fast-paced team making a real impact on safety and sustainability.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: Winners of the Inspiring Workplaces Award and Sunday Times Best Place to Work 2025.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Would you like to be part of a diverse and growing team who support each other to get the job done?
Do you enjoy variety, where no two days are the same?
Company events on throughout the year
Fighting for continuous improvement where teamwork is key!
Then join our fast-paced service team who thrive on protecting people, property, and planet!
Winners of the Inspiring Workplaces Award and Sunday Times Best Place to Work 2025.
If this sounds like something you’re looking for, please get in contact!
The core objective of your role is to support our Customers in the delivery of planned maintenance and remedial work to maintain their fire safety systems. To provide high standards of customer service to all Alpine customers through the effective use of processes and systems, measured against agreed KPI’s and in line with our Alpine Vision and values.
Contact Detail:
Alpine Fire Engineers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-Ordinator
✨Tip Number 1
Familiarise yourself with the fire safety industry and the specific services we offer at StudySmarter. Understanding our core values and how we support our customers will help you demonstrate your alignment with our mission during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. We value a team-oriented approach, so highlighting your ability to work well with diverse groups will set you apart.
✨Tip Number 3
Research our recent company events and initiatives, especially those related to continuous improvement and customer service. Being able to discuss these during your conversation will demonstrate your genuine interest in our company culture.
✨Tip Number 4
Prepare to discuss how you handle challenges and adapt to changing situations. As a Service Co-Ordinator, you'll need to thrive in a fast-paced environment, so sharing relevant experiences will show that you're ready for the dynamic nature of the role.
We think you need these skills to ace Service Co-Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Co-Ordinator position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or maintenance coordination. Use specific examples that demonstrate your ability to manage tasks effectively and work as part of a team.
Showcase Your Soft Skills: Since teamwork and communication are crucial for this role, make sure to mention your interpersonal skills. Provide examples of how you've successfully collaborated with others or resolved conflicts in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to join their team and how you can contribute to their mission of protecting people, property, and the planet.
How to prepare for a job interview at Alpine Fire Engineers Ltd
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. Since they emphasise teamwork and continuous improvement, be prepared to discuss how you embody these traits in your previous roles.
✨Showcase Your Customer Service Skills
As a Service Co-Ordinator, providing high standards of customer service is crucial. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues, highlighting your problem-solving abilities.
✨Demonstrate Adaptability
The job description mentions that no two days are the same. Be ready to share instances where you've adapted to changing circumstances or taken on varied tasks, showcasing your flexibility and willingness to learn.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position.
