At a Glance
- Tasks: Provide first-line IT support and troubleshoot technical issues for a high-performance Formula One team.
- Company: Join Alpine Racing Limited, a leading Formula One team driven by innovation and passion.
- Benefits: Competitive salary, private healthcare, gym access, and a catered restaurant.
- Other info: Dynamic environment with unmatched opportunities for career development and personal achievement.
- Why this job: Gain hands-on experience in IT while contributing to the success of a top motorsport team.
- Qualifications: Studying IT or related field with a strong interest in customer service and technology.
The predicted salary is between 33750 - 41250 £ per year.
Duration: 1 year
Start Date: July 2027
Location: Enstone
About Us
We are a high-performance Formula One Team driven by innovation, precision, and passion. Our IT team plays a critical role in ensuring that colleagues across the business have access to reliable technology and support services that enable them to perform at their best. From supporting trackside operations to maintaining factory-based systems, our Service Desk team is at the forefront of delivering excellent IT support in a fast-paced, high-performance environment.
As an IT Service Desk Student Placement, you'll gain hands-on experience supporting a wide range of users, technologies, and business-critical systems. This is a unique opportunity to develop your technical and customer service skills while contributing to the success of a Formula One team.
The Role
During your placement, you will provide first-line IT support to users across the business, helping to resolve technical issues and ensuring a high standard of customer service. Working alongside experienced IT professionals, you'll gain exposure to a broad range of technologies, systems, and support processes while developing practical troubleshooting and problem-solving skills.
You'll support the day-to-day operation of the Service Desk, assisting with incident management, service requests, device deployment, and continuous improvement initiatives that enhance the user experience.
Key Responsibilities
- Provide first-line support for hardware, software, and IT service-related incidents and requests
- Log, categorise, prioritise, and track support tickets through to resolution
- Troubleshoot issues relating to desktops, laptops, mobile devices, printers, and business applications
- Escalate complex issues to specialist IT teams where required
- Assist with the setup, deployment, configuration, and maintenance of end-user devices
- Support user account administration, including onboarding, offboarding, and access management activities
- Maintain accurate documentation of incidents, resolutions, and IT procedures
- Assist with hardware asset management and inventory control
- Support meeting room technology and audiovisual equipment across the site
- Contribute to continuous improvement initiatives that enhance IT services and user satisfaction
Who We’re Looking For
- Currently studying a degree in Information Technology, Computer Science, Computing, Cyber Security, Software Engineering, or a related discipline, and seeking an industry placement during your penultimate year of university
- Strong interest in IT support, customer service, and technology
- Basic understanding of Windows operating systems, Microsoft 365, networking, and computer hardware
- Excellent problem-solving skills and a methodical approach to troubleshooting technical issues
- Strong communication skills with the ability to explain technical concepts to non-technical users
- A customer-focused mindset with a passion for delivering excellent service
- Strong organisational skills and attention to detail
- Ability to prioritise tasks and work effectively in a fast-paced environment
- Proactive, adaptable, and eager to learn new technologies
You must have the right to work in the UK, as we cannot provide sponsorship for this role.
You must be available to attend onsite interviews.
What We Offer in Return
At Alpine Formula One Team, you won’t just contribute; you’ll make a direct impact on race car performance at the pinnacle of motorsport. Working alongside some of the most talented individuals in the industry, you’ll help shape innovation on a global stage.
Our purpose-built facilities in Enstone provide the perfect environment to thrive. We offer a competitive salary, private medical healthcare, full access to our free on-site gym, a fully catered restaurant with a daily allowance and a wide range of additional benefits designed to support your wellbeing and growth.
Beyond the perks, you’ll be part of a team that’s pushing boundaries in Formula One. The thrill of pioneering cutting-edge technology, combined with a collaborative and inclusive culture, creates unmatched opportunities for career development and personal achievement.
Take the next step in your career and play your part in shaping the future of Formula One.
Diversity and Inclusion
At Alpine Formula One Team, we celebrate diversity and strive to create an inclusive environment where everyone can be their true selves. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to leading by example in promoting diversity, inclusion, and belonging in our society.
Job Family: Information Technologies & Systems
Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc.
If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form.
In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future.
By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the Alpine Racing Ltd Privacy Policy.
IT Service Desk Student Placement employer: Alpine F1 Team
At Alpine Racing Limited, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment where innovation thrives. As a Financial Regulations Specialist, you'll collaborate with top professionals in the high-performance Finance team, gaining invaluable exposure to decision-making that directly impacts Formula One racing. With competitive salaries, comprehensive benefits, and a commitment to diversity and employee growth, we ensure that every team member can contribute meaningfully while advancing their career in a fast-paced, cutting-edge industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Desk Student Placement
✨Leverage University Partnerships
Get in touch with your university's career services—they often have placement programmes or partnerships with companies in IT consulting. Attend any career fairs they host, as many firms (includingAlpine F1 Team) look for fresh talent there.
✨Join IT Consulting Communities
Dive into IT consulting forums and local meetups. Platforms like Meetup.com can help you find groups where consultants hang out and discuss industry trends. This is a great way to build connections, learn from experienced pros, and even hear about placement opportunities first-hand.
✨Show Off Your Tech Skills
Create a GitHub profile or contribute to open-source projects. IT consulting is all about problem-solving, and showcasing your technical skills shows potential employers that you can tackle real-world challenges. Make sure you can share examples during interviews!
✨Apply Directly to Alpine F1 Team
Don't wait for job alerts; be proactive and apply directly to Alpine F1 Team through our website. Tailor your application to highlight how your skills align with our projects, as we often look for motivated placements who can contribute right away.
We think you need these skills to ace IT Service Desk Student Placement
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, we love to see your technical know-how shine through. Make sure your CV includes relevant programming languages, tools, and methodologies you've used, such as Agile or Scrum. Don't forget to mention any academic projects or hackathons that showcase your problem-solving skills!
Include Case Studies in Your Cover Letter:As you're applying for a placement, it's important to demonstrate your practical knowledge and learning potential. Include specific case studies in your cover letter that highlight how you approached IT-related challenges. Show us how you think and how excited you are to learn from Alpine F1 Team.
Highlight Your Communication Skills:In IT consulting, it's not just about tech skills; being able to communicate complex ideas clearly is vital. Mention any experience where you’ve worked in teams or presented ideas, as this will show us you can bridge the gap between IT and business effectively.
Consolidate Your Academic Achievements:For your CV, make sure to list relevant coursework or certifications that give you a leg up. Any distinctions or projects related to IT or consulting should stand out—we want to see that you've got the brainpower to back up your tech skills!
How to prepare for a job interview at Alpine F1 Team
✨Master the Basics of IT Consulting
Brush up on core concepts in IT consulting, like business analysis, project management, and solution design. We want to see your understanding of how technology can solve real business problems, so prepare to discuss case scenarios where you've applied these concepts, even if in a classroom setting or personal project.
✨Show Off Your Problem-Solving Skills
Expect to encounter some case study questions during your interview, where they'll put your problem-solving skills to the test. We should practice articulating our thought process clearly, breaking down complex IT issues into manageable parts. Use your coursework or any relevant projects as examples!
✨Build a Solid Portfolio
Since this is a placement, showcasing any hands-on experience, whether it’s through internships, projects, or even contributions to open-source, can really set you apart. Let’s create a portfolio that highlights not just the technical skills but also your ability to collaborate and communicate effectively, since consulting is all about teamwork.
✨Prepare for Behavioural Questions
They'll likely ask about your experiences and how you've handled specific situations. Practising responses to common behavioural questions, especially relating to teamwork and challenges in IT projects, will help us show our fit for Alpine F1 Team. Think about how you can relate your academic group work or personal initiatives to demonstrate your successes and learnings.
