At a Glance
- Tasks: Build and maintain strong customer relationships while driving sales growth.
- Company: Join a leading tech firm focused on Microsoft Dynamics solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with excellent career progression in a collaborative environment.
- Why this job: Make a real impact by supporting customers and enhancing their business success.
- Qualifications: Experience in sales/account management and knowledge of Microsoft Dynamics.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a senior leader with experience in a Sales/Account Manager role for Microsoft Dynamics D365.
Role: D365 Account Manager (More into Farming)
Work Location: London
Work Mode: Hybrid – 3-4 days from office
Work Type: Fulltime
Key Purpose: The Account Manager is responsible for building and maintaining a healthy customer relationship, managing the customer’s product, license and service issues, and closing sales efficiently. This individual focuses on driving new business from existing customers with an emphasis on the long-term growth and success of the customer’s business. The Account Manager manages the long-term relationship with the customer by providing information on new modules, enhancements, upgrades and services on a continual basis to improve the business success of the customer by supporting the customer-for-life concept. This position differs from the Sales Representative in that it focuses on existing customers instead of prospective customers.
Responsibilities:
- Business Development Admin and Management
- Sales Process Management
- Client Management
- Cross Company & Interpersonal Relationships
- All Project Phases
- Ensure overall quality and timeliness for the service delivery
- Maintain a healthy relationship with the customer
- Support sign-off for project phases
- Sales and Diagnostic Plan and support presales activities
- Prepare and conduct opportunity briefing
- Contribute to risk analysis
- Create and present proposals for Microsoft Dynamics
- Support contract closing for business system implementations
- Operation Support hand-off to support and sales team
- Optimization Manage the customer relationship after ‘go-live’
- Plan and support optimisation activities
- Responsible for engaging and coordinating with the Support and Services team when appropriate
- Upgrade Manage the customer after ‘go-live’
- Plan and promote upgrade activities
- Responsible for engaging and coordinating with the Support and Services team when appropriate
- Client & Partner Management Performance is satisfactory when:
- Client & Partner progress is reviewed regularly
- Clients & Partners are delighted with the service
- Client & Partner feedback is communicated to all parties as appropriate
- Copies of all client & partner documentation and communication to be stored on the CRM system
Functional/Technical Skills:
- Fundamental understanding of Microsoft Dynamics
- Basic knowledge of related Microsoft® technologies (SQL Server™, Exchange Server, .NET, Office SharePoint® Portal Server, BizTalk® Server)
- Ability to keep up with market trends
Interested professionals can share their CV/queries.
MS D365 Account Manager - Sales in Slough employer: alphayotta
Join a dynamic team in London as an MS D365 Account Manager, where you will thrive in a hybrid work environment that promotes flexibility and collaboration. Our company values long-term relationships with clients, offering a supportive culture that prioritises employee growth through continuous learning and development opportunities. With a focus on innovation and customer success, we provide a rewarding workplace that empowers you to make a meaningful impact in the world of Microsoft Dynamics.
StudySmarter Expert Advice🤫
We think this is how you could land MS D365 Account Manager - Sales in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your success in managing client relationships and driving sales. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your pitch. Focus on how you've helped clients grow and how you can bring that same value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace MS D365 Account Manager - Sales in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your experience in sales and account management, especially with Microsoft Dynamics D365. Highlight specific achievements that show how you've built strong customer relationships and driven business growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the D365 Account Manager role. Mention your understanding of the product and how you can contribute to long-term customer success.
Showcase Relevant Skills:Don’t forget to highlight your functional and technical skills related to Microsoft technologies. This will help us see how you can hit the ground running and support our clients effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at alphayotta
✨Know Your Dynamics
Make sure you brush up on your knowledge of Microsoft Dynamics D365 and related technologies. Be ready to discuss how you've used these tools in past roles, especially in managing customer relationships and driving business growth.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to build and maintain strong customer relationships. Think about times when you turned a challenging situation into a success story, as this will demonstrate your commitment to the customer-for-life concept.
✨Understand the Sales Process
Familiarise yourself with the sales process management specific to account management. Be prepared to discuss how you’ve effectively managed client expectations and delivered quality service throughout all project phases.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-world challenges. Practice articulating your thought process and decision-making strategies, particularly in relation to client management and optimisation activities.
