At a Glance
- Tasks: Build and maintain strong customer relationships while driving sales growth.
- Company: Join a leading tech firm focused on Microsoft Dynamics solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with a focus on long-term client relationships and career advancement.
- Why this job: Make a real impact by supporting customers and enhancing their business success.
- Qualifications: Experience in sales/account management and knowledge of Microsoft Dynamics.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a senior leader with experience in a Sales/Account Manager role for Microsoft Dynamics D365.
Role: D365 Account Manager (More into Farming)
Work Location: London
Work Mode: Hybrid – 3-4 days from office
Work Type: Fulltime
Key Purpose: The Account Manager is responsible for building and maintaining a healthy customer relationship, managing the customer’s product, license and service issues, and closing sales efficiently. This individual focuses on driving new business from existing customers with an emphasis on the long-term growth and success of the customer’s business. The Account Manager manages the long-term relationship with the customer by providing information on new modules, enhancements, upgrades and services on a continual basis to improve the business success of the customer by supporting the customer-for-life concept. This position differs from the Sales Representative in that it focuses on existing customers instead of prospective customers.
Responsibilities:
- Business Development Admin and Management
- Sales Process Management
- Client Management
- Cross Company & Interpersonal Relationships
- All Project Phases
- Ensure overall quality and timeliness for the service delivery
- Maintain a healthy relationship with the customer
- Support sign-off for project phases
- Sales and Diagnostic Plan and support presales activities
- Prepare and conduct opportunity briefing
- Contribute to risk analysis
- Create and present proposals for Microsoft Dynamics
- Support contract closing for business system implementations
- Operation Support hand-off to support and sales team
- Optimization Manage the customer relationship after ‘go-live’
- Plan and support optimisation activities
- Responsible for engaging and coordinating with the Support and Services team when appropriate
- Upgrade Manage the customer after ‘go-live’
- Plan and promote upgrade activities
- Responsible for engaging and coordinating with the Support and Services team when appropriate
- Client & Partner Management Performance is satisfactory when:
- Client & Partner progress is reviewed regularly
- Clients & Partners are delighted with the service
- Client & Partner feedback is communicated to all parties as appropriate
- Copies of all client & partner documentation and communication to be stored on the CRM system
Functional/Technical Skills:
- Fundamental understanding of Microsoft Dynamics
- Basic knowledge of related Microsoft® technologies (SQL Server™, Exchange Server, .NET, Office SharePoint® Portal Server, BizTalk® Server)
- Ability to keep up with market trends
Interested professionals can share their CV/queries.
MS D365 Account Manager - Sales in London employer: alphayotta
As a leading employer in the tech industry, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London-based team enjoys a hybrid work model, allowing for flexibility while collaborating closely with colleagues to drive customer success in Microsoft Dynamics D365. With a strong focus on nurturing long-term client relationships, we offer our employees the opportunity to make a meaningful impact while enjoying competitive benefits and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land MS D365 Account Manager - Sales in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your success in managing client relationships and driving business growth. This will set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your pitch. Focus on how you've successfully managed accounts and built long-term relationships.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to reflect your passion for Microsoft Dynamics and your commitment to client success.
We think you need these skills to ace MS D365 Account Manager - Sales in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the D365 Account Manager role. Highlight your experience in sales and account management, especially with existing customers. We want to see how you can drive long-term growth for clients!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about Microsoft Dynamics and how your skills align with our needs. Let us know how you can build and maintain those all-important customer relationships.
Showcase Relevant Experience:When detailing your work history, focus on achievements that demonstrate your ability to manage client relationships and close sales. We love numbers, so if you’ve got stats to back up your success, flaunt them!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at alphayotta
✨Know Your Dynamics
Make sure you brush up on your knowledge of Microsoft Dynamics D365 and related technologies. Be ready to discuss how you've used these tools in past roles, especially in managing customer relationships and driving business growth.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to build and maintain strong customer relationships. Think about times when you turned a challenging situation into a success story, as this will demonstrate your commitment to the customer-for-life concept.
✨Understand the Sales Process
Familiarise yourself with the sales process management specific to account management. Be prepared to discuss how you’ve effectively managed client expectations and delivered quality service throughout all project phases.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client issues. Practice articulating your thought process and decision-making strategies, especially in relation to optimising customer experiences post ‘go-live’.
