At a Glance
- Tasks: Support sales teams by structuring deals, executing contracts, and optimising processes.
- Company: Join AlphaSense, a leading AI-driven market intelligence platform.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to equal opportunity and innovation.
- Why this job: Make an impact in a fast-paced environment while collaborating with dynamic teams.
- Qualifications: 2+ years in deal desk or contract management within SaaS; strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence.
Location: London
Reports to: Director, Sales Program Management
About the Team: The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self‑starters who are passionate about operations and thrive in a fast paced, challenging environment.
About the Role: We are seeking a detail‑oriented, strategic, and collaborative Deal Desk Analyst to support our sales teams in day‑to‑day execution of key deals. This role will serve as a partner to Account Executives and Account Managers; working with them to build quotes, execute contracts, and review redlines. The ideal candidate has experience working in a deal desk role for a SAAS company.
What You’ll Do:
- Deal structuring & review
- Help maintain team SLAs for timely changes
- Assist sales teams in designing quotes and contracts, including product bundling, and multi‑year ramp deals
- Serve as the primary gatekeeper for non‑standard terms, ensuring all necessary stakeholders (legal, accounting, finance) sign off on exceptions
- Support policy and compliance by enforcing guardrails regarding discounting levels, revenue recognition standards, and legal liability
- Work with sales enablement to train sales representatives on how to use Salesforce CPQ and Ironclad
- Process optimization: identify friction points in the sales cycle and implement automation or workflow improvements to increase deal velocity
Who You Are:
- 2+ years of experience in deal desk or contract management in a SaaS or technology environment.
- Understanding of B2B commercial contracts and deal structures.
- Experience working with CRM (Salesforce), CPQ tools, and contract management systems (e.g., Ironclad, DocuSign CLM).
- Excellent negotiation, analytical, and communication skills.
- Detail‑oriented with the ability to manage multiple priorities in a fast‑paced environment.
- Excellent communication skills, with the ability to push back in challenging situations.
AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Strategic SaaS Deal Desk Analyst employer: AlphaSense
AlphaSense is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in a fast-paced environment. With a commitment to professional growth, employees benefit from opportunities to enhance their skills while collaborating with a talented team dedicated to driving innovation in AI-driven market intelligence. Located in the vibrant city of London, AlphaSense offers a unique chance to be part of a rapidly expanding company that values diversity and encourages meaningful contributions to its mission.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic SaaS Deal Desk Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at AlphaSense on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by understanding AlphaSense's products and how they impact decision-making. Show us that you’re not just another candidate, but someone who genuinely gets what we do!
✨Tip Number 3
Practice your negotiation skills! As a Deal Desk Analyst, you'll need to demonstrate your ability to handle tough conversations. Role-play with a friend or mentor to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team!
We think you need these skills to ace Strategic SaaS Deal Desk Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Strategic SaaS Deal Desk Analyst role. Highlight your experience in deal desk or contract management, especially in a SaaS environment. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit. Don’t forget to mention your experience with CRM tools like Salesforce and CPQ systems.
Showcase Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples of how you've used these skills in past roles. Whether it’s optimising processes or negotiating contracts, we want to see your problem-solving prowess!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Good luck!
How to prepare for a job interview at AlphaSense
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially how deal desk roles function within it. Brush up on B2B commercial contracts and deal structures, as these will likely come up in conversation. Familiarity with tools like Salesforce CPQ and Ironclad will also give you an edge.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to optimise processes or resolve issues. AlphaSense values detail-oriented candidates, so be ready to explain how you’ve identified friction points in sales cycles and implemented solutions.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like contract negotiations. Be prepared to demonstrate how you can push back in challenging situations while maintaining professionalism.
✨Emphasise Collaboration
This role involves working closely with Account Executives and Account Managers, so highlight your collaborative experiences. Share examples of how you've successfully partnered with others to achieve common goals, particularly in fast-paced environments.