At a Glance
- Tasks: Support sales teams by structuring deals, creating quotes, and ensuring compliance.
- Company: Join AlphaSense, a leading AI-driven market intelligence platform.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and efficiency.
- Why this job: Be part of a dynamic team driving innovation in decision-making.
- Qualifications: 2+ years in deal desk or contract management within SaaS.
The predicted salary is between 50000 - 65000 £ per year.
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
Location: London
Reports to: Director, Sales Program Management
About the Team: The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self‑starters who are passionate about operations and thrive in a fast paced, challenging environment.
About the Role: We are seeking a detail‑oriented, strategic, and collaborative Deal Desk Analyst to support our sales teams in day‑to‑day execution of key deals. This role will serve as a partner to Account Executives and Account Managers; working with them to build quotes, execute contracts, and review redlines. The ideal candidate has experience working in a deal desk role for a SAAS company.
What You’ll Do:
- Deal structuring & review
- Help maintain team SLAs for timely changes
- Assist sales teams in designing quotes and contracts, including product bundling, and multi‑year ramp deals
- Serve as the primary gatekeeper for non‑standard terms, ensuring all necessary stakeholders (legal, accounting, finance) sign off on exceptions
- Support policy and compliance by enforcing guardrails regarding discounting levels, revenue recognition standards, and legal liability
- Work with sales enablement to train sales representatives on how to use Salesforce CPQ and Ironclad
- Process optimization: identify friction points in the sales cycle and implement automation or workflow improvements to increase deal velocity
Who You Are:
- 2+ years of experience in deal desk or contract management in a SaaS or technology environment.
- Understanding of B2B commercial contracts and deal structures.
- Experience working with CRM (Salesforce), CPQ tools, and contract management systems (e.g., Ironclad, DocuSign CLM).
- Excellent negotiation, analytical, and communication skills.
- Detail‑oriented with the ability to manage multiple priorities in a fast‑paced environment.
- Excellent communication skills, with the ability to push back in challenging situations.
AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Strategic SaaS Deal Desk Analyst in London employer: AlphaSense
AlphaSense is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in a fast-paced environment. With a commitment to professional growth, employees benefit from opportunities to enhance their skills through training and collaboration with talented teams. Located in the vibrant city of London, AlphaSense offers a unique chance to be part of a leading AI-driven market intelligence platform that supports over 6,000 enterprise customers, making a meaningful impact on decision-making across industries.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic SaaS Deal Desk Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AlphaSense on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding AlphaSense's products and how they impact decision-making. Show us that you’re not just another candidate; you’re someone who gets what we do and how you can contribute.
✨Tip Number 3
Practice your negotiation skills! As a Deal Desk Analyst, you'll need to demonstrate your ability to handle tough conversations. Role-play with a friend to get comfortable pushing back when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Strategic SaaS Deal Desk Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Strategic SaaS Deal Desk Analyst role. Highlight your experience in deal desk or contract management, especially in a SaaS environment. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with CRM tools like Salesforce and CPQ systems.
Showcase Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples of how you've used these skills in past roles. Whether it’s optimising processes or negotiating contracts, we want to see your problem-solving prowess!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at AlphaSense
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape, especially how deal structures work in this environment. Brush up on B2B commercial contracts and be ready to discuss your experience with CRM tools like Salesforce and contract management systems.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think of situations where you've optimised processes or identified friction points in sales cycles. Being able to articulate these experiences will demonstrate your value as a Deal Desk Analyst.
✨Communicate Clearly and Confidently
Since this role involves collaboration with various stakeholders, practice your communication skills. Be ready to explain complex concepts simply and show how you've successfully navigated challenging negotiations in the past.
✨Demonstrate Your Detail Orientation
In this role, attention to detail is crucial. Prepare to discuss how you've managed multiple priorities in fast-paced environments. Bring examples of how your meticulous nature has positively impacted previous projects or deals.