Account Manager / Customer Success Executive in London

Account Manager / Customer Success Executive in London

London Full-Time 49500 - 60500 £ / year (est.) No working from home possible
AlphaSense

At a Glance

  • Tasks: Drive sales and build relationships with top global accounts using AI-driven insights.
  • Company: Join AlphaSense, a leader in AI market intelligence and innovation.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on personal and professional development.
  • Why this job: Be part of a dynamic team transforming how businesses make decisions.
  • Qualifications: Experience in enterprise sales and strong communication skills required.

The predicted salary is between 49500 - 60500 £ per year.

With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence.

About the Team: The Corporate Strategic Sales team focuses on the global growth & expansion of the Top 120 customers headquartered in each region of the world. Working collaboratively within a Pod of other sales professionals, the team is focused on delivering best-in-class sales execution & customer experience through building executive-level relationships and constructing business cases to support Enterprise deployments of AlphaSense.

About the Role: We are looking for an experienced, entrepreneurial, and accomplished new business sales professional to join our growing Strategic Sales team within the Corporate segment. The Strategic Account Executive is responsible for driving expansion across some of AlphaSense's largest and highest-potential global accounts, within one of our core Corporate verticals, which span Life Sciences, Tech Media & Telecoms, Energy & Industrials, and Consumer Packaged Goods.

In this role, you will take responsibility for full regions of key global accounts, contributing to long-term account planning, coordinating internal resources, and building strong relationships with senior stakeholders across complex, multi-stakeholder organizations. You will own defined elements of the account plan and work closely with Regional Account Executives, Sales Development Representatives, Product Specialists, Account Managers, and Customer Success Managers to execute a bottoms-up sales strategy. You will help define how AlphaSense expands within some of the most influential firms in the world, embedding the platform across research, strategy, and client delivery workflows. This is a unique opportunity to sell an award-winning product experiencing rapid adoption across enterprise and professional services environments.

What You’ll Do:

  • Partner on the strategy and end-to-end sales process across a portfolio of AlphaSense’s most strategic, high-growth potential global accounts.
  • Run a high volume of outbound activity, including cold-calling into strategic accounts, to open new conversations, break into new departments, and keeping pipeline consistently full.
  • Lead complex enterprise sales cycles while partnering with SDRs and Account Managers to execute long-term account plans.
  • Build and cultivate executive-level relationships across strategy, research, competitive intelligence, business development, M&A, and client delivery functions.
  • Partner with SDRs to design and execute targeted, account-based prospecting strategies.
  • Collaborate closely with Account Management & Customer Success to ensure customer health, long-term value realization, and expansion opportunities across strategic accounts.

Who You Are:

  • An Accomplished Enterprise Sales Professional: You have experience owning complex new business motions within large, global organizations. You bring a strong track record of success in enterprise SaaS sales and understand how to navigate long, multi-stakeholder sales cycles.
  • Strategic and Commercially Sophisticated: You know how to set a vision for a customer, work backwards from desired outcomes, and build thoughtful account strategies that balance near-term wins with long-term expansion.
  • A Compelling Communicator: You are comfortable explaining complex concepts and value propositions to diverse audiences, from practitioners to senior executives.
  • A True Hunter: You proactively drive pipeline through your own efforts, in addition to leveraging SDR, Marketing, and Account Management support.
  • Coachable and Growth-Oriented: You are open to feedback and committed to continuous improvement, leveraging AlphaSense’s robust training and development programs.

We are committed to a work environment that supports, inspires, and respects all individuals. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. AlphaSense never asks candidates to pay for job applications, equipment, or training.

Account Manager / Customer Success Executive in London employer: AlphaSense

AlphaSense is an exceptional employer for those looking to kickstart their careers in a dynamic and supportive environment. With a strong emphasis on professional growth, employees benefit from flexible remote work options and the chance to engage with industry experts, fostering both personal and career development. The collaborative culture encourages innovative thinking and adaptability, making it an ideal place for early-career professionals eager to make a meaningful impact.

AlphaSense

Contact Details:

AlphaSense Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Manager / Customer Success Executive in London

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Account Manager / Customer Success Executive at AlphaSense, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including AlphaSense. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager / Customer Success Executive. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Account Manager / Customer Success Executive in London

Enterprise SaaS Sales
Account Management
Sales Strategy
Relationship Building
Cold Calling
Pipeline Management
Complex Sales Cycles

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for AlphaSense:When writing your cover letter, make sure to tailor your message specifically for AlphaSense. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at AlphaSense

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show AlphaSense that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show AlphaSense that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with AlphaSense’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.