Customer Success Manager, Corporate
Customer Success Manager, Corporate

Customer Success Manager, Corporate

Full-Time 30000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients in maximising their use of our AI-driven market intelligence platform.
  • Company: Join AlphaSense, a leader in AI-powered market insights.
  • Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Be part of a team that empowers professionals to make smarter decisions.
  • Qualifications: Strong communication skills and a passion for customer success.
  • Other info: Dynamic work environment with a focus on innovation and collaboration.

The predicted salary is between 30000 - 50000 £ per year.

Join to apply for the Customer Success Manager, Corporate role at AlphaSense.

About AlphaSense

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets.

Our platform is trusted by over 6,000 enterprise customers, including a majority of the S.

Customer Success Manager, Corporate employer: AlphaSense

At AlphaSense, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and innovation. As a Customer Success Manager, you will benefit from our commitment to professional development, access to cutting-edge AI technology, and the opportunity to collaborate with some of the brightest minds in the industry. Located in a vibrant corporate environment, we offer competitive benefits and a supportive atmosphere that empowers you to make a meaningful impact in the world of market intelligence.
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Contact Detail:

AlphaSense Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Manager, Corporate

✨Tip Number 1

Network like a pro! Reach out to current or former employees at AlphaSense on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching AlphaSense’s products and recent news. We want to show that we’re genuinely interested in their mission and how we can contribute.

✨Tip Number 3

Practice common interview questions, especially those related to customer success. Let’s make sure we can confidently share our experiences and how they align with the role.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position.

We think you need these skills to ace Customer Success Manager, Corporate

Customer Relationship Management
AI-driven Market Intelligence
Analytical Skills
Communication Skills
Problem-Solving Skills
Project Management
Content Analysis
Stakeholder Engagement
Adaptability
Collaboration Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight relevant experience and skills that align with what we’re looking for at AlphaSense. This shows us you’ve done your homework and are genuinely interested!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how your background makes you a perfect fit for our team. Keep it engaging and personal – we want to get to know you!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you’ve made an impact in previous roles. We love seeing how you’ve contributed to success in past positions.

Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company!

How to prepare for a job interview at AlphaSense

✨Know Your Stuff

Before the interview, dive deep into AlphaSense's products and services. Understand how their AI-driven market intelligence works and be ready to discuss how you can contribute to their mission of empowering professionals. This shows genuine interest and helps you stand out.

✨Showcase Your Success Stories

Prepare specific examples from your past experiences that highlight your skills in customer success management. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating how you've helped clients achieve their goals and how you can do the same for AlphaSense.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about AlphaSense’s future plans, especially after the Tegus acquisition. This not only shows your enthusiasm but also your strategic thinking about how you can fit into their evolving landscape.

✨Be Personable and Engaging

Remember, they’re looking for someone who can build relationships with clients. Be friendly, approachable, and confident during the interview. Show your personality while maintaining professionalism, as this will help them envision you in a client-facing role.

Customer Success Manager, Corporate
AlphaSense

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