Customer Success Leader, SaaS Growth

Customer Success Leader, SaaS Growth

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
AlphaSense

At a Glance

  • Tasks: Lead a team to enhance customer engagement and drive success for key accounts.
  • Company: Join AlphaSense, a dynamic SaaS company focused on financial services.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Exciting opportunity to grow in a fast-paced, innovative environment.
  • Why this job: Make a real impact by guiding a talented team and shaping customer success strategies.
  • Qualifications: Proven SaaS experience, strong leadership skills, and a data-driven mindset.

The predicted salary is between 60000 - 80000 £ per year.

Alpha Sense is seeking a Manager, Customer Success to lead a team of approximately 10 Customer Success Managers, guiding engagement strategies with key accounts in financial services.

You’ll partner with sales and product teams to drive adoption, value, and renewal outcomes.

You’ll coach for performance, design scalable playbooks, and ensure resources align with high-impact accounts.

A strong track record in Saa S, leadership, and data-driven decision making is essential.

#J-18808-Ljbffr

Customer Success Leader, SaaS Growth employer: AlphaSense

AlphaSense is an exceptional employer for those looking to kickstart their careers in a dynamic and supportive environment. With a strong emphasis on professional growth, employees benefit from flexible remote work options and the chance to engage with industry experts, fostering both personal and career development. The collaborative culture encourages innovative thinking and adaptability, making it an ideal place for early-career professionals eager to make a meaningful impact.

AlphaSense

Contact Details:

AlphaSense Recruitment Team

We think you need these skills to ace Customer Success Leader, SaaS Growth

Leadership
Customer Success Management
SaaS Expertise
Engagement Strategies
Coaching
Performance Management
Data-Driven Decision Making