AlphaSense Oy is seeking an Associate, Customer & Product Support to join the growing C&PS team. This role blends product knowledge with a customer-focused approach to maximize platform value across segments.
You will be the first line of support, guide users, and collaborate with product, engineering and education teams to improve documentation and features. You will respond to inquiries via email and live chat, triage issues, and help drive onboarding and training sessions for new users, while
#J-18808-LjbffrSenior Associate, Customer & Product Support employer: AlphaSense Oy
At AlphaSense, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. As an EMEA Event Marketing Manager, you will benefit from our commitment to employee growth through continuous learning opportunities and the chance to lead impactful trade shows in a vibrant city like London. Join us to be part of a forward-thinking team that values innovation and rewards your contributions with a supportive environment and competitive benefits.
