AlphaSense, Inc. is hiring a Regional IT Team Lead to drive day-to-day service delivery across the London region. You will protect the support queue, coach analysts, and coordinate incident response while aligning with IT leadership on SLA performance.
You will oversee queue management, knowledge-base development, onboarding, and high-visibility stakeholder communications, ensuring consistent white-glove IT support across time zones and regions. This hybrid role starts onsite for training.
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Regional IT Lead — Hybrid, People Coach & Incident Lead employer: AlphaSense, Inc.
AlphaSense is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As a Pre-Sales Consultant in the Financial Services sector, you will have the opportunity to engage with top-tier clients, drive impactful solutions, and contribute to the evolution of AI-driven market intelligence. With a commitment to employee growth and a supportive environment, AlphaSense empowers its team members to excel and make meaningful contributions to the financial industry.
