At a Glance
- Tasks: Lead a dynamic team to deliver high-quality market intelligence content.
- Company: Join AlphaSense, a leader in AI-driven market insights.
- Benefits: Enjoy competitive salary, flexible work options, and growth opportunities.
- Other info: Be part of an innovative culture that values diversity and inclusion.
- Why this job: Make a real impact in decision-making for top companies worldwide.
- Qualifications: Proven leadership skills and experience in managing diverse teams.
The predicted salary is between 60000 - 80000 £ per year.
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
About Expert Insights: Expert Insights, which spans AlphaSense’s Expert Transcript Library and 1x1 Call Services offerings, delivers a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on what’s truly important about a company at each moment in time. AlphaSense’s library of over 140,000 transcripts is the market’s largest, covering all sectors of the economy, with thousands more published each month.
About the Team: The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets - ensuring that the AlphaSense Expert Transcript Library delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against.
About the Role: Reporting to the Senior Manager, Generated Content - Directed Content Operations Managers oversee our Directed Content research pods. Operations Managers are accountable for the overall performance of the research pods under their purview - motivating, managing, and supporting a diverse team of bi-lingual Analysts in the delivery of high-quality, relevant content against our Directed Content volume and coverage goals.
- Manage a team of Directed Content Analysts aligned to sectors of coverage and structured in pods
- Set and track performance KPIs for your team that balance output quality, relevance, and volume
- Guide the professional development of Analysts under your supervision
- Ensure overall library quality and relevance by partnering with Project Managers and Sector Leads to adjust research focus and sourcing strategies that support quality and relevance goals
- Coordinate with Project Managers to define and update coverage territories based on evolving coverage goals and team capacity
- Hire and onboard Analysts
- Partner with Directed Content leadership and Directors of Research to define and update Directed Content coverage goals
- Partner with Directed Content Enablement to design and maintain process documentation and knowledge resources for team
- Partner with Director of Contributor Relations to ensure optimal Client Contributor coverage based on Directed Content coverage goals
- Work closely with leadership and cross-functional teams to troubleshoot issues and devise process, systems, and workflow improvements for research pods
- Review and approve expert rates over a fixed threshold - keeping average expert costs below $300 per call
Who You Are:
- Inspiring leader: You are deeply invested in Directed Content’s mission and vision of delivering high-quality, relevant insights to our customers.
- People manager: You have deep experience setting performance and professional development goals.
- Team builder: You know how to build culture and support infrastructure that brings individual contributors together.
- Entrepreneurial: You are passionate about the development of teams, people, and processes.
- Metrics minded: You have a demonstrated track record of setting relevant KPIs to measure success.
- Data driven: You have a proven ability to build dashboards and analysis to spot patterns in productivity.
- Process innovator: You have a strong track record of building processes that drive scale and efficiency.
- Problem solver: You have a proven ability to identify the root cause of issues and roadblocks.
- Skilled communicator: You’re able to leverage excellent oral and written communication skills.
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals.
Operations Manager, Directed Content London, Greater London, England, United Kingdom employer: AlphaSense, Inc.
AlphaSense is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to grow and innovate. With a strong focus on professional development, the Operations Manager role offers the opportunity to lead a diverse team in delivering high-quality insights while collaborating with cross-functional teams. Located in London, employees benefit from a vibrant city atmosphere, access to a wealth of resources, and the chance to be part of a rapidly expanding company at the forefront of AI-driven market intelligence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager, Directed Content London, Greater London, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role. Keep it concise but impactful—make them remember you!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Manager, Directed Content London, Greater London, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams, setting KPIs, and driving process improvements. We want to see how your skills align with our mission at AlphaSense!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about market intelligence and how you can contribute to our Directed Content team. Be genuine and let your personality come through!
Showcase Your Leadership Skills:As an Operations Manager, leadership is key. Share examples of how you've motivated teams, set performance goals, and fostered a positive culture. We love hearing about your successes and how you’ve helped others grow!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at AlphaSense!
How to prepare for a job interview at AlphaSense, Inc.
✨Know the Company Inside Out
Before your interview, dive deep into AlphaSense's mission, values, and recent developments. Familiarise yourself with their products, especially the Expert Insights and Directed Content offerings. This will not only show your genuine interest but also help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, setting KPIs, and driving performance. Highlight any specific achievements that showcase your leadership style.
✨Be Metrics-Minded
AlphaSense values data-driven decision-making. Be ready to discuss how you've used metrics to improve team performance or processes in previous roles. Bring examples of dashboards or analyses you've created to track productivity and output, as this aligns perfectly with the role's requirements.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in managing teams or projects and how you identified root causes and implemented solutions. This will demonstrate your ability to tackle issues head-on and improve workflows effectively.
