Channel and Customer Research Associate (German speaking) New London, Greater London, England, [...]

Channel and Customer Research Associate (German speaking) New London, Greater London, England, [...]

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
AlphaSense, Inc.

At a Glance

  • Tasks: Conduct research and interviews to gather insights on market trends and customer behaviour.
  • Company: Join AlphaSense, a leading AI-driven market intelligence company.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Exciting career development in a fast-paced, innovative environment.
  • Why this job: Be part of a dynamic team shaping the future of market research.
  • Qualifications: Fluent in German (C1/C2) and possess strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.

About the Team:

Working hand‑in‑hand with our Directed Content and 1x1 Call Services groups, this team provides timely channel checks and voice‑of‑customer interviews that reveal real‑time demand signals, competitive dynamics, and purchasing behavior across priority industry verticals. By identifying the right operator, distributor, or end‑customer profiles—and engaging them at the optimal moment in the quarter—we help investors surface differentiated, actionable insights.

Channel & Customer Research (CCR) delivers scalable primary research that provides real‑time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSense’s AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop.

About the Role:

Associates are the execution engine for our Channel and Customer Research offering. You will:

  • Map the expert universe for assigned verticals
  • Source and vet high‑value channel partners and customers
  • Build long‑term relationships with key channel sources
  • Coordinate and monitor interviews
  • Form sector expertise through regular and consistent research to remain up‑to‑date on industry trends and news

For this role, we are looking for proficient German speakers (C1/C2 levels). This role blends investigative research, stakeholder management, and rapid‑fire project execution—perfect for early‑career professionals eager to accelerate their learning curve inside a high‑growth, data‑driven organization.

What You’ll do:

  • Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best‑fit experts; negotiate honoraria that balance insight value with cost discipline.
  • Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines.
  • Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.
  • Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile — ensuring the best and most relevant insights are captured.
  • Interview Facilitation: Schedule sessions at optimal times in the sell‑side calendar; monitor calls, troubleshoot tech issues, and capture real‑time highlights.
  • Quality & Compliance: Uphold rigorous data‑privacy standards and maintain accurate records in internal CRM and workflow tools.
  • Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap.

Who You Are:

  • Energetic Team Player: You have a proven ability to manage fast turnaround projects, meet deadlines and targets while maintaining a team‑first mentality.
  • Adaptable: You are a creative problem solver who is comfortable with changes and new challenges. You thrive in ambiguity and remain resilient when faced with adversity.
  • Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project.
  • Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously and autonomously.
  • Detail Oriented: You have a strong attention to detail, with the ability to discern and precisely document the core elements of an expert’s relevant skills or experience vis‑a‑vis a defined scope.
  • Excellent Communicator: You’ll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network. You are comfortable with all communication methods, including phone and email.
  • Goal Oriented: You are motivated by the idea of identifying and delivering the best‑possible expert profiles for each project scope quickly and efficiently.

AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Channel and Customer Research Associate (German speaking) New London, Greater London, England, [...] employer: AlphaSense, Inc.

AlphaSense is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to grow and innovate within a high-growth, data-driven environment. With a commitment to professional development and a focus on collaboration, team members have access to meaningful projects that enhance their skills while contributing to impactful market intelligence solutions. Located in Greater London, employees benefit from a vibrant city atmosphere, diverse networking opportunities, and the chance to be part of a global team dedicated to excellence.

AlphaSense, Inc.

Contact Details:

AlphaSense, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Channel and Customer Research Associate (German speaking) New London, Greater London, England, [...]

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn, attend events, and don’t be shy about asking for informational interviews. The more connections you make, the better your chances of landing that dream job.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experiences clearly and confidently, especially how they relate to the role of Channel and Customer Research Associate.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at AlphaSense. Let’s get you on board!

We think you need these skills to ace Channel and Customer Research Associate (German speaking) New London, Greater London, England, [...]

German Language Proficiency (C1/C2 levels)
Investigative Research
Stakeholder Management
Project Execution
Expert Sourcing
Interview Facilitation
Data Privacy Compliance

Some tips for your application 🫡

Show Off Your German Skills:Since this role requires proficient German speaking, make sure to highlight your language skills in your application. Use examples that showcase your fluency and any relevant experiences where you’ve used German professionally.

Tailor Your Application:We want to see how you fit into our team! Customise your CV and cover letter to reflect the specific skills and experiences that align with the Channel and Customer Research Associate role. Mention any relevant research or project management experience you've had.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your achievements and how they relate to the job description.

Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at AlphaSense, Inc.

Know Your Stuff

Before the interview, dive deep into AlphaSense and its offerings. Familiarise yourself with their AI-driven market intelligence and how it impacts decision-making. Being able to discuss specific features or recent developments will show your genuine interest and understanding of the company.

Brush Up on Your German

Since this role requires proficient German speaking skills, practice your language skills before the interview. Be ready to demonstrate your fluency, especially in a professional context. You might even want to prepare some industry-specific vocabulary to impress your interviewers.

Showcase Your Research Skills

Prepare to discuss your approach to sourcing and vetting experts. Think about how you would build relationships with channel partners and customers. Share examples from your past experiences where you successfully gathered insights or managed stakeholder communications.

Be Ready for Rapid-Fire Questions

This role involves quick project execution, so expect fast-paced questions during the interview. Practice answering common interview questions succinctly and clearly. Highlight your adaptability and problem-solving skills, as these are key traits they’re looking for.