At a Glance
- Tasks: Build strong relationships with clients and drive product adoption to maximise retention.
- Company: Join AlphaSense, a leading AI-driven market intelligence platform trusted by top enterprises.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team in a rapidly growing SaaS environment.
- Why this job: Make a real impact by helping clients make smarter decisions with innovative solutions.
- Qualifications: Strong relationship-building skills and a knack for understanding client needs.
The predicted salary is between 50000 - 60000 £ per year.
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence.
About the Team: The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book of business, spanning from Fortune 1000 businesses to some of the largest financial institutions in the world. We ensure that our clients have the right data at their fingertips to make the best business decisions possible. We are responsible for retaining our customers, maximizing usage of the product, and partnering with the sales team to uncover opportunities to grow our business.
About the Role: The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients’ main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You’ll need to be versatile, working with a variety of clients across all industries and verticals. You’ll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account.
What You’ll Do:
- Maximize retention rate across the book of business
- Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
- Identify revenue at risk in order to best position the company to prevent churn
- Collaborate with Account Executives to identify growth opportunities within the book of business
- Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base
- Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
- Hold Business Reviews with key stakeholders
- Plan and execute new user onboarding and training initiatives
- Consistent proactive outreach with material and information that’s relevant for our user base
- Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.)
- Acquire value stories and product feedback from clients
Who You Are:
- Relationship-driven: You have a strong ability to develop instant rapport with new people and you’ve demonstrated success at managing and growing relationships within Fortune 1000 clients
- A subject matter expert: You excel at what you do and know how to succeed within your role
- Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly
- You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product
- Committed to delivering results: You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers
- A strong communicator: You’ll regularly be engaged with anyone from an Analyst to a C-level executive and that requires exceptional oral, written and presentation skills
AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals.
Account Manager, Corporate New London, Greater London, England, United Kingdom employer: AlphaSense, Inc.
AlphaSense is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Principal API Platform Engineer. With a strong emphasis on hands-on delivery and real systems ownership, employees are encouraged to grow their skills while working on cutting-edge technology in a fully remote environment across the UK. The company offers competitive benefits and a supportive atmosphere that values each team member's contributions, ensuring meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Corporate New London, Greater London, England, United Kingdom
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at AlphaSense on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research AlphaSense inside out—know their products, values, and recent news. This will help you tailor your answers and show you're genuinely interested in being part of the team.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, use specific stories that highlight your relationship-building abilities and how you've driven success in previous roles. This makes you memorable!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you top of mind.
We think you need these skills to ace Account Manager, Corporate New London, Greater London, England, United Kingdom
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in relationship management and any relevant achievements that align with what AlphaSense is looking for.
Showcase Your Communication Skills:Since you'll be dealing with various stakeholders, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect how you can distill complex information into simple terms.
Highlight Your Industry Knowledge:Mention any experience you have in the SaaS industry or with market intelligence tools. This will show that you understand the business and can hit the ground running in your new role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves and allows us to see your enthusiasm for joining the AlphaSense team!
How to prepare for a job interview at AlphaSense, Inc.
✨Know Your Stuff
Before the interview, dive deep into AlphaSense's products and services. Understand how their AI-driven market intelligence works and be ready to discuss how you can leverage this knowledge to help clients make smarter decisions.
✨Build Rapport
As an Account Manager, relationship-building is key. Practice your interpersonal skills and think of ways to connect with the interviewer. Share examples of how you've successfully managed client relationships in the past.
✨Show Your Curiosity
AlphaSense values energetic and creative individuals. Prepare questions that show your intellectual curiosity about the company and its future. This will demonstrate your enthusiasm for the role and the industry.
✨Communicate Clearly
Since you'll be interacting with various stakeholders, practice distilling complex information into simple terms. During the interview, focus on clear and concise communication to showcase your strong presentation skills.
