At a Glance
- Tasks: Take inbound calls, respond to enquiries, and close sales while delivering top-notch customer service.
- Company: Award-winning company in Warrington, expanding with exciting new products.
- Benefits: Competitive salary, OTE £35K+, pension, cycle scheme, and enhanced parental leave.
- Other info: Permanent role with opportunities for personal and professional growth.
- Why this job: Join a growing team and make an impact in a dynamic sales environment.
- Qualifications: Proven telephone sales experience, strong communication skills, and a target-driven mindset.
The predicted salary is between 26458 - 35000 € per year.
The Company
We are a well-established, award-winning company, based in Warrington, offering DNA, drug and alcohol testing services to the legal community, members of the public and companies across the UK and internationally. We are going through an exciting period of growth and have recently launched some new products, so our team now needs to expand and recruit an Inbound Sales Executive. This role is offered on a full-time basis.
The Role
- Reporting to the Sales Manager you are responsible for:
- Taking inbound calls and responding to online enquiries, understanding customer requirements and presenting appropriately to make a sale.
- Conduct calls in line with company call quality framework.
- Identifying and acting on selling, up-selling and cross-selling opportunities.
- Delivering outstanding customer service.
- Maintaining and developing a rapport with existing and new customers via telephone calls and online.
- Negotiating the terms of an agreement and closing sales.
- Reviewing own sales performance and aiming to meet/exceed company targets and personal KPI's.
- Managing own pipeline of opportunities to close.
- Responding to leads in a timely manner.
- Review the competition and be aware of industry trends.
- Some customer service administration work.
The Person:
- Driven, ambitious, with proven sales experience in telephone sales, in a fast-paced environment.
- Outstanding customer focus.
- Accurate keyboard skills and previous experience of Microsoft Office, Word and Excel.
- A self-starter with excellent organisational, communication (verbal and non-verbal) and interpersonal skills.
- Excellent attention to detail.
- A professional telephone manner.
- A target driven dynamic approach.
- Ability to deliver a high level of customer care.
- Ability to work on own initiative and also be an excellent team player.
- Flexible attitude.
The role is permanent.
Benefits:
- Salary from £26,458.00 (dependant on experience) OTE £35K+
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free, on-site parking
- Health
Inbound Sales Executive in Warrington employer: AlphaBiolabs
Join our award-winning team in Warrington, where we pride ourselves on fostering a dynamic and supportive work culture that prioritises employee growth and development. As an Inbound Sales Executive, you'll benefit from competitive salaries, a comprehensive pension scheme, and unique perks like enhanced parental leave and a cycle to work scheme, all while contributing to our exciting expansion in the DNA and drug testing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Executive in Warrington
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. Make sure you can confidently explain how your skills align with the Inbound Sales Executive role and how you can contribute to their growth.
✨Tip Number 3
Be proactive! Don’t just wait for the phone to ring. Reach out to potential leads and follow up on inquiries. Show them you’re eager to engage and ready to close those sales!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is key for this role.
We think you need these skills to ace Inbound Sales Executive in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Inbound Sales Executive role. Highlight your sales experience, especially in telephone sales, and showcase any achievements that demonstrate your ability to meet targets. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer service skills and how you’ve successfully closed sales in the past. Let us know what excites you about joining our growing team!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your verbal and written communication skills. Keep your language clear and professional, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the details you need there. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at AlphaBiolabs
✨Know Your Product Inside Out
Before the interview, make sure you understand the DNA, drug, and alcohol testing services offered by the company. Familiarise yourself with their new products and how they benefit customers. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Sales Pitch
Since this role involves taking inbound calls and making sales, practice your sales pitch beforehand. Think about how you would present the company's services to a potential customer. Role-playing with a friend can help you refine your approach and improve your communication skills.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in previous roles. Be ready to discuss specific situations where you identified customer needs and successfully closed a sale. This will demonstrate your ability to maintain rapport and provide excellent service.
✨Be Ready to Discuss KPIs
Understand the importance of meeting and exceeding sales targets. Be prepared to talk about your past sales performance and how you managed your pipeline of opportunities. Highlight any strategies you used to achieve your goals, as this will show your target-driven mindset.
